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Posts posted by Mark J. Castaneda
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your first option sounds good
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looks like we'll need to shift #2-4 over the the Scout Comics published title
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Being able to see those checkboxes that seem to be cutoff on your end will allow you to make visible CGC grading into your current grading list.
*Not everyone uses CGC grading, that's why they aren't there by default.
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thanks for the info...we'll shift them over for the next content update.
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we get our pricing on sales data collected from AA and our friends at Heritage Auctions. If you feel the price for any comic needs to be looked into, use the 'Request Price Check' option under the software's internet menu and our editorial team will look into.
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The earlier screenshot you took of the 'grading sets' window on your computer seems to show things very crowded; causing the checkbox column on the right not showing up in the interface window... what is your monitor display resolution set to out of curiosity? Can you increase the current resolution and see if that helps?
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strange.... what if you play around with your Windows display screen resolution? I wonder if its set to low/small where things are getting cut off.
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If you're using the latest build (20.0.2.3411), does the grading sets menu look like this so you have check boxes you can select?
*If you need the revised CB 2020 program installer, download/install it from your online account here: https://www.comicbase.com/mycb/Registrations.aspx
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What version number are you currently using for CB2020? To check, launch ComicBase 2020 and go to the help menu>about ComicBase
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magazine and book title links are not configured yet on AA.
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thanks for the info.
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thanks...we'll look into it.
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we'll adjust. thanks for spotting it.
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what build version are you using of the software (ComicBase: Help Menu>About ComicBase)?
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If you plan to upgrade to ComicBase 2020 then just install that version if you get a new computer. You will also need to copy your old database over to the new computer so you can continue on.
Here's an article that can help you with the whole process:
https://www.comicbase.com/mycb/Article.aspx?N=2
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we'll get that fixed.
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Looks like the merge should be undone then.
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Good catch...the entries under the 2nd series should be moved to the 1st series (the 1st 3 issues will be modified to 2nd printings). Adjustments will go into the upcoming content update.
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scan you screenshot this message?
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Steven pretty much said what needed to be said on this one. Thanks.
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Got word we did had server trouble over the weekend that could have lead to the trouble. Things should be back to normal, have you tried again to update?
If the problem still occurs, please email our team at support@comicbase.com for a more immediate inquiry.
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check out comics.org and see if you can dig on any info there. The folks over there a very good at tracking old comics; there maybe a series your issue falls into that we can get into the Master database.
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Not sure to be honest... message Pete on Slack on about this.
Have to Cancel Sale
in Tech Support
Posted
you'll want to cancel the 2nd order from your Recent Activity page as soon as possible to get the buyer refunded: https://atomicavenue.com/atomic/MyAccount.aspx
Whenever you make a sale, it's important you launch ComicBase, go to the internet menu>Check sales and purchases - to deduct recent sales from your database. After you do this, wouldn't hurt to recheck the item(s) you sold is no longer instock in your database. Once that's done, repush your comics for sale to AA so your selling inventory is current.