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Mark J. Castaneda

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Posts posted by Mark J. Castaneda

  1. you'll want to cancel the 2nd order from your Recent Activity page as soon as possible to get the buyer refunded: https://atomicavenue.com/atomic/MyAccount.aspx

    Whenever you make a sale, it's important you launch ComicBase, go to the internet menu>Check sales and purchases - to deduct recent sales from your database. After you do this, wouldn't hurt to recheck the item(s) you sold is no longer instock in your database. Once that's done, repush your comics for sale to AA so your selling inventory is current.

  2. The earlier screenshot you took of the 'grading sets' window on your computer seems to show things very crowded; causing the checkbox column on the right not showing up in the interface window... what is your monitor display resolution set to out of curiosity? Can you increase the current resolution and see if that helps?

  3. Got word we did had server trouble over the weekend that could have lead to the trouble. Things should be back to normal, have you tried again to update?

    If the problem still occurs, please email our team at support@comicbase.com for a more immediate inquiry.

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