I do have the latest software. I tried resetting scanner and then re-running the quick setup. I also tried different options per a thread I found concerning codabar, but no luck. I am using the comicbase database only, I notice if I type in the printed barcode then the lookup works, but the scanner is skipping the 1st and last digits so I assume it's got to be the scanner programming somehow. I check it against notepad to see what it's actually scanning. Thanks.