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When I scan an Identification label barcode, I get a different title each time


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Posted

Hi,

I'm looking into using Identification Labels but after positioning back to the Find textbox with a Ctrl-J and scanning the barcode, I get a different title each time I scan it. I think I have my barcode scanner set correctly and I'm assuming that I'm scanning correctly. I'm assuming that if I type the Id number in the Find textbox, it should bring me to the issue. Am I correct and is there a way to see what the Id number is for any given issue?

BTW, I have no problem scanning an issue's UPC + 5.

Thanks!

Posted

Hey Walt,

are you using a barcode scanner we offered before? if not, we wonder if its setup properly.

also, can you provide us an image sample of an ID label so we can see how it looks? Curious if its missing any details that could be the problem.

Posted

Hi, Mark--

It looks like the scanner is dropping the first and last characters. I'm getting 4009513 from the scanner but I've confirmed the barcode is B4009513D via a barcode reader app and successfully looked it up in ComicBase. I'm using a TaoTronics scanner and successfully set it to UPC with 2 and five supplements but I haven't found the configuration yet to get it to read the leading and trailing alpha characters.

Thanks for your help! And thanks to Steven for the suggestion. I had gotten that far but scanning into NotePad++.

Best,
Walt

 

POS_048 Label.jpg

POS_048 ID.jpg

Posted

Okay, so if I hit the capslock key on my keyboard, I get uppercase characters which works for now. I'll come back to this BUT it's working! Eventually, I'll create a Taotronics guide for those that have that kind of scanner.

Best,
Walt

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