Todd Haney Posted May 23, 2022 Share Posted May 23, 2022 Just did this as well with no luck. Uninstalled CB2022 edition and CB2022 Resource listin. I installed my version of 'SAP Crystal Reports'. With my virus/firewall off, I installed the latest CB2022 program installer. Got nowhere. Please help. Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted May 24, 2022 Share Posted May 24, 2022 just would like to confirm the steps you did... -uninstall your CB2022 edition -uninstall your CB2022 resource listing -uninstall your SAP Crystal Report listing (you noted you 'installed' it in your initial post) -lastly, download/install the revised CB2022 program installer from your online account here: https://www.comicbase.com/mycb/Registrations.aspx If those steps don't work, contact our team directly at support@comicbase.com Link to comment Share on other sites More sharing options...
Todd Haney Posted May 24, 2022 Author Share Posted May 24, 2022 ComicBase 2022 Professional v22.0.2 (Build 1703) correct? Link to comment Share on other sites More sharing options...
Todd Haney Posted May 24, 2022 Author Share Posted May 24, 2022 Sent the following to support@comicbase.com: Ok - did it all again with no success. However, this time I got a notification as the SAP Crystal Reports was finishing installing: The specified path C:\Config.Msi\ is unavailable. In all liklihood that is the problem. How do I fix that? Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted May 25, 2022 Share Posted May 25, 2022 You're running into a problem that hasn't been reported on; you may have deeper issues going on with your computer. Give our lead programmer Pete a call at 408-266-6883 ext 403 for further assistance. Link to comment Share on other sites More sharing options...
Steve Davis Posted July 3, 2022 Share Posted July 3, 2022 On 5/23/2022 at 4:52 PM, Todd Haney said: Just did this as well with no luck. Uninstalled CB2022 edition and CB2022 Resource listin. I installed my version of 'SAP Crystal Reports'. With my virus/firewall off, I installed the latest CB2022 program installer. Got nowhere. Please help. I am having the same problem and would like to know the solution. Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted July 5, 2022 Share Posted July 5, 2022 On 7/3/2022 at 10:15 AM, Steve Davis said: I am having the same problem and would like to know the solution. Steve, would like to confirm the steps you did... -uninstall your CB2022 edition -uninstall your CB2022 resource listing -uninstall your SAP Crystal Report listing -lastly, download/install the revised CB2022 program installer from your online account here: https://www.comicbase.com/mycb/Registrations.aspx All those steps didn't work out for you? Link to comment Share on other sites More sharing options...
Steve Davis Posted July 7, 2022 Share Posted July 7, 2022 On 7/5/2022 at 12:19 PM, Mark J. Castaneda said: Steve, would like to confirm the steps you did... -uninstall your CB2022 edition -uninstall your CB2022 resource listing -uninstall your SAP Crystal Report listing -lastly, download/install the revised CB2022 program installer from your online account here: https://www.comicbase.com/mycb/Registrations.aspx All those steps didn't work out for you? It appears I didn't successfully uninstall SAP Crystal Reports before. I uninstalled and repeated the remaining steps, and it worked!! Thanks! Link to comment Share on other sites More sharing options...
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