mark d. smith Posted June 25, 2022 Share Posted June 25, 2022 Cover submit anything to database Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted June 27, 2022 Share Posted June 27, 2022 Not having any trouble similar to what you're reporting from other users. This may be unique to you or possibly non-USA users. *Any Users outside the USA have the same trouble? ALSO, If you have any kind of Software protection (Ex: Norton, MacAfee, Avast, etc.), make sure ComicBase is allowed internet access (you may need to setup a program exclusion). Do the same for Firewall settings. Link to comment Share on other sites More sharing options...
mark d. smith Posted June 27, 2022 Author Share Posted June 27, 2022 I'm using AVG antivirus and I'm the program is allowed through Link to comment Share on other sites More sharing options...
mark d. smith Posted June 28, 2022 Author Share Posted June 28, 2022 21 hours ago, mark d. smith said: I'm using AVG antivirus and I'm the program is allowed through Link to comment Share on other sites More sharing options...
mark d. smith Posted June 28, 2022 Author Share Posted June 28, 2022 Even installed it on a new laptop lol still getting same error Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted June 28, 2022 Share Posted June 28, 2022 Is the problem specific the the database file that's loaded into the software? As a test, Go the File Menu and create a New Database & try to optimize it. Exit out a few times and see if you get the same trouble. Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted June 28, 2022 Share Posted June 28, 2022 Can you share your computer specifications (Windows Start Menu>Settings>System>About)? Link to comment Share on other sites More sharing options...
mark d. smith Posted June 28, 2022 Author Share Posted June 28, 2022 Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted June 28, 2022 Share Posted June 28, 2022 Processor slightly below our recommend 2.0 GHz recommendation. Could explain the long processing time of certain actions. Did you test whether you get the same problem on a New Database file? Link to comment Share on other sites More sharing options...
mark d. smith Posted June 28, 2022 Author Share Posted June 28, 2022 Yeah same thing Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted June 28, 2022 Share Posted June 28, 2022 This sounds like a computer performance problem. You're running at 1.60 GHz which is under our recommended 2.0Ghz. Not to mention, if you have other programs running (even background programs which most computers do) that can also slow overall computer performance. As a result, CB is having trouble fully completing an action you try to initiate like optimizing, updating, exiting, etc. - you will likely hit 'not responding' states that could take longer than normal to finish through (or not finish). Did you access to a computer with better specs? Link to comment Share on other sites More sharing options...
mark d. smith Posted June 28, 2022 Author Share Posted June 28, 2022 Im am looking for a better laptop in the future though Link to comment Share on other sites More sharing options...
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