Jump to content

Sideckick error


Antonio Citati

Recommended Posts

Sidekick update database content  seems not working, all I get is an error message An exception occurred during a WebClient request. The update launched from ComicBaser works as usual. All was working till last week update. Running version 22.0.2.1708 on Windows 10 Pro 21H2 build 19044.1766, Feature Experience Pack 120.2212.4170.0

Also in past few days  when adding new comics books and switching titles it has become very slow in giving me back control for input.

 

Tx

 

Antonio

Link to comment
Share on other sites

make sure you have a solid connection to the internet. If you have protection software like Norton, double-check ComicBase is allowed internet access.

a simple exit and restart of Sidekick can help ...OR even a computer restart can help.

If you continue to have trouble, please email our support team at support@comicbase.com

Link to comment
Share on other sites

On 6/29/2022 at 6:30 PM, Antonio Citati said:

Sidekick update database content  seems not working, all I get is an error message An exception occurred during a WebClient request. The update launched from ComicBaser works as usual. All was working till last week update. Running version 22.0.2.1708 on Windows 10 Pro 21H2 build 19044.1766, Feature Experience Pack 120.2212.4170.0

Also in past few days  when adding new comics books and switching titles it has become very slow in giving me back control for input.

 

Tx

 

Antonio

Exactly the same problem for me too

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...