Ronald Lashley Posted July 19, 2022 Share Posted July 19, 2022 I'm using the USB scanner purchased from you all and I am at the stage of printing out certain labels for my collection. After i scan the comic in and enter it into the database, when I right click on the comic and go to print out either the Pricing or ID label and go to scan it to see if it works, It does not take me to the comic in my database. I am running the 2022 Archive Edition and it is up to date. I've logged out and back in and attempted to scan the bar code and it just takes me to random locations. I'm using a Dymo LabelWriter Duo to print the labels. What am I doing wrong? Link to comment Share on other sites More sharing options...
Steven L. Dasinger Posted July 20, 2022 Share Posted July 20, 2022 The first thing I would do is scan the label in to a text editor (Notepad, for example). Does the text in the text editor match what is on the label? Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted July 20, 2022 Share Posted July 20, 2022 can you provide a screenshot of your label so we know what it looks like? I assume you're not just randomly scanning, you scan your label when you're cursor is in the Find Box at the top of the main screen interface? Link to comment Share on other sites More sharing options...
Ronald Lashley Posted July 21, 2022 Author Share Posted July 21, 2022 Hey all. Thanks for the input. 1 I have the DX Laser Barcode Scanner purchased from ComicBase in 2017. it scans in and enters most of what I have (except it wouldn't scan in my Michael Turner Fathom V3 collection. 2. What I have found is that it will scan in the label from the comic into the DBase and find the comic and will print the label for my B&B (both the price and id labels) with the cursor in the "Find" box it will not find them. 3. However it does recognize and find them if hit Ctrl + I and scan the label from the Barcode label printout. It will take me directly to the comic. So it is clearly recognizing the label it created. Just not in the Find field. It will stay in whatever comic series I last pre-viewed. The Find field is set to the default which is "Title name or barcode" For example, if I do Ctrl + I and type in the barcode number (say 3780273) it will take me directly to Uncanny X-Men, The Anl 14 but if I type in the same in the Find Field it does not take me to the title. Could it have something to do with "Insert Unicode control character" in the Find field? Link to comment Share on other sites More sharing options...
Steven L. Dasinger Posted July 21, 2022 Share Posted July 21, 2022 Not sure if this will help but... Click on Find next to the Find Box at the top of the window. Select Publisher (or any of the others that are not Title name or barcode. Then, Click on the same Find and select Title name or barcode. Sometimes CB gets 'confused' in what it is looking for in the Find box and this will reset it. Link to comment Share on other sites More sharing options...
Ronald Lashley Posted July 22, 2022 Author Share Posted July 22, 2022 15 hours ago, Steven L. Dasinger said: Not sure if this will help but... Click on Find next to the Find Box at the top of the window. Select Publisher (or any of the others that are not Title name or barcode. Then, Click on the same Find and select Title name or barcode. Sometimes CB gets 'confused' in what it is looking for in the Find box and this will reset it. Sorry Steve this didn't do change anything as well. Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted July 22, 2022 Share Posted July 22, 2022 how long has this behavior with the scanner been happening for you with CB2022? Link to comment Share on other sites More sharing options...
Ronald Lashley Posted July 22, 2022 Author Share Posted July 22, 2022 I don't know because i'm finally at the stage of printing out labels to tag my bags. Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted July 25, 2022 Share Posted July 25, 2022 if you have one of our 2 new current model scanners, we did revised the 'Easy Setup' section of the setup sheet not too long ago. To download and print it out, check out this link: https://www.comicbase.com/mycb/Products/barcodesetup.aspx Link to comment Share on other sites More sharing options...
Ronald Lashley Posted August 19, 2022 Author Share Posted August 19, 2022 Thanks, i will give this a try. Tonight I'm attempting to get the app to upload my newly created segmented "wanted list" that does show up on my online account but for some reason, the app only wants to show the Collection Overview-ComicBooks (auto) report. Trying to sort this out before I go hunting at the ECCC tomorrow. I'm going to try uninstalling the app and reinstalling it now. Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted August 19, 2022 Share Posted August 19, 2022 I'd make sure you're logging in with the proper User ID and/or selecting the right database (if you have more than 1 db) when viewing reports. You could also try fully exiting out of the CB mobile and relaunching to help refresh. Link to comment Share on other sites More sharing options...
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