Richard A. Scott Posted February 10, 2020 Posted February 10, 2020 I was wondering now that the dust has settled with the new release and the server move... When will the TOP CONTRIBUTORS list be updated? I've added a significant number of entries since Dec (100 items or better) and it's still showing my old position #52 (it was curious at one point [Oct?] when I finally got back into the top 50 at #49 and it then reverted to #52 a couple of weeks later.)
Michael Jacobson Posted February 11, 2020 Posted February 11, 2020 Yeah, I used to be in the 85-90 range and the last time I looked, I was off the charts...
Mark J. Castaneda Posted February 11, 2020 Posted February 11, 2020 I'll notify our programming team to look further into it. Double-check the UserID saved in the software (internet menu>login information) isn't an email address. If you're curious what your UserID is, just check your online profile here: https://www.comicbase.com/mycb/Profile.aspx
Peter R. Bickford Posted February 11, 2020 Posted February 11, 2020 This has been a periodic problem since the contribution points are tracked by your ComicBase ID -- which in turn is tied to your email. If you change emails, you wind up getting lost in the process. As soon as we address some other issues, we'd like to re-jigger these to tie in by your comicbase.com user ID so that the problem doesn't recur. -Pete
Gregory Hecht Posted February 11, 2020 Posted February 11, 2020 2 hours ago, Peter R. Bickford said: This has been a periodic problem since the contribution points are tracked by your ComicBase ID -- which in turn is tied to your email. If you change emails, you wind up getting lost in the process. As soon as we address some other issues, we'd like to re-jigger these to tie in by your comicbase.com user ID so that the problem doesn't recur. -Pete I don't *think* that I have changed my email associated with ComicBase for at least a couple of years, but at some point last year I disappeared off of the leaderboard (I was somewhere in the top 50). Right now my ComicBase online profile shows that I only have 11 points.
Mark J. Castaneda Posted February 12, 2020 Posted February 12, 2020 email us at support@comicbase.com. provide your name, user id, all email addresses you may have used with us in the past and we'll look further into it for you.
Doug MedicAR Posted February 16, 2020 Posted February 16, 2020 I've noticed the same problem. I'm guessing somewhere between 30 and 50 contributions without an update to my points. It's hard to be sure because I just assumed that they were waiting to be approved.
Richard A. Scott Posted February 16, 2020 Author Posted February 16, 2020 Thanks for looking into it. Now if I could just get the badges dealt.
Michael Jacobson Posted March 14, 2020 Posted March 14, 2020 Any movement on this? My profile still shows 6 contributions when I was around 1700+. It hasn't even been tracking my latest contributions.
Mark J. Castaneda Posted March 16, 2020 Posted March 16, 2020 I'll ping the programming team on this. You can send in a direct request by email to support@comicbase.com if you wish, be sure to include your User ID. email address, and last correction point total.
Mark J. Castaneda Posted October 1, 2020 Posted October 1, 2020 Programming team did some tinkering with the code behind contribution points; Users who've sent in submissions in the past few months should see a rise to their total points.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now