Dan J. Feldkamp Posted February 24, 2020 Share Posted February 24, 2020 Scanner light comes on but will not scan or beep , tried resetting to factory settings but will not read anything . Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted February 24, 2020 Share Posted February 24, 2020 -try another usb port just in case it's a power issue with current port its plugged into. -You can also try another computer just to test the trouble is not specific to the computer If the problem is in fact the scanner itself, please email our support team at support@comicbase.com, provide your original order number the scanner was placed under and they can advise you further on what can be done. Link to comment Share on other sites More sharing options...
Jeff Serota Posted September 2, 2020 Share Posted September 2, 2020 My cat knocked my scanner off the table and it no longer works. Are they repairable? Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted September 2, 2020 Share Posted September 2, 2020 Tough to say... take a picture of it and email it to support@comicbase.com. If you recall what year you bought it that would be helpful as we've had different models over the years. Link to comment Share on other sites More sharing options...
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