After updating Professional to Archive Edition i don't get cover scans

[Olaf Oster]

I did update from Professional to Archive Edition today.

Downloaded the installer for the Archive Ed., did run it, it was like a normal update, removing the old version and installing the new one.

It says Archive when i run it, but it's still the Professional Ed.. The “Download Cover” command is grayed out and i don't see any change.

Is there something in the settings that i have to do to activate the new version?

[Steven L. Dasinger]

Try this.

Go the CB website and use My Account->Registered Products. Find your product and check the Serial #.
In CB use Menu item Help->About ComicBase. Note the Serial #.

If they do not match, in CB on the About ComicBase window, click on the Edit Registration... button, thenenter the correct Serial # from the Registered Products page.

If they do match, I am not sure what is happening.

 

[Olaf Oster]

The first thing i did before installing the new version was copy/paste the new Serial #

I did try to reinstall the pictures just now, nothing changed.

Will try to run the setup again next

[Olaf Oster]

OK, i found it.

I did click/right click the cover to download the scan, i did not know that i had to mark the entire row for the download.