update to version 25.5.0.2076

[mark d. smith]

how do i do this,and where is the update version download and where do it get,ive tried to up date it comes up modify delete and cancel

thanks

[Steven L. Dasinger]

There are a couple of ways.
1) From inside CB, use menu item Internet->Check for Updates (you may need to use Setup->Preferences and check the box for interim builds).
2) Go to CB website, and select My Account->Registrations. Click on the green arrow next to your valid subscription to get to the download.

PS I just updated so if there was a problem earlier, it may be cleared up now.

[mark d. smith]

no still not working for me im afraid

[Steven L. Dasinger]

Hmm... May be a problem with a specific edition. I have the 4K Archive Edition.

[mark d. smith]

if i cant do updates the program aint much use to me afraid

[Steven L. Dasinger]

With all the behind the scene changes needed for the rollout of the improved Free, Express, and Pro Editions, they probably just missed one.

What Edition do you have?

[mark d. smith]

express edition 

[Tom Carnduff]

I have the Professional Edition and I'm seeing the same issue. 

When I download from my registration page, the page says it's 2025.5.0 (2076), but the metadata on the downloaded file says 25.1.1.1977. You can see that it was downloaded at 4:28 pm EST today. Running the update shows no apparent result.

When I try the update from the Setup menu, it goes thru the motions with still no apparent result. If I "check for updates" a second time, I'm told that 2076 is available and am asked if I want to install it.

Upon re-launch after attempting both methods, the splash and "About" pages still show 25.1.1.1977.

Hope that will help someone track this down.

[mark d. smith]

yeah i did email support but had no reply,bit dissapointed really as thought they might of sorted it by now,or at least replied,but yeah like you im getting nowhere with it

[Steven L. Dasinger]

@Tom Carnduff I think the links should be fixed. Try downloading/upgrading the Professional Edition (the Express link was fixed).

[Tom Carnduff]

4 hours ago, Steven L. Dasinger said:

@Tom Carnduff I think the links should be fixed. Try downloading/upgrading the Professional Edition (the Express link was fixed).

Thank you, sir. All is well...I guessed that it would be a different result as soon as I saw the "Plus" in the file name.

Appreciate the help...cheers.