Wrong picture is displayed when using F3 to jump to another issue

[Michael R. Wagner]

This has been happening to me for several weeks.  When I use the F3 function to jump to another issue, the picture that displays is the cover that is two issues past the issue previously displayed.  For example, if I have Teen Titans (1st series) #19 open, then close it and use F3 to jump to issue #27, the active row correctly jumps to issue #27, but the cover displayed is issue #21.  I have to repeat the action - using F3 to jump to issue #27 - to get the correct cover to display.  Any thoughts about why this is happening?

r/Mike

[Steven L. Dasinger]

What Edition of CB do you have (Archive, Pro, Express) and what is the version?

Also, are you on a laptop or desktop (mainly interested in the screen size)?

I tested with the steps you outlined:

Go to Title 'Teen Titans, The'
Scroll to issue 19 and double clicked to open the edit window.
Closed edit window.
Used F3 with 27.

The results was getting #27 at the top of the window and highlighted with the correct #27 cover displayed.
So, it worked for me on a large desktop monitor with the Archive edition version v25.5.1.2198.

Doesn't really help with the problem you are having but just showing it works correctly for some people.

[Michael R. Wagner]

Thanks, Steve.  I'm running Archive v25.5.0.2076 on a desktop with a 24" monitor set at 1920 x 1080 resolution.  I should add that this problem doesn't occur 100% of the time, probably more like 75%.  It also occurs most often when I've changed a single cell in a highlighted row versus opening the row to make a change.

r/Mike

[Steven L. Dasinger]

First thing I would do is upgrade to b2198.

If the system does not inform you of this update to CB when you Check for Updates, you can either downloaded from the CB website (through My Account) or use menu item Setup->Preferences and Check the box next to 'Check for Interim Updates'.

Then use menu item Internet->Check for Updates.

The intermittent problems are the most difficult to find.

If possible, can you tell if a certain sequence of events causes this?

(And I know from experience it is not easy as you are doing various 'things' in CB and then the problem appears but you can't recall exactly all the 'things' you were doing.)

PS And thanks for the clarification an the steps you used (i.e. editing a Cell as opposed to Edit Window). It helps to try recreating the problem to be exact as possible. For example, does it make a difference which cell you are editing?

[Michael R. Wagner]

I upgraded to the more recent build and restarted the program.  So far, the problem I described seems to have been fixed, but now the pop-up window that opens with the F3 key repeats itself when entered, i.e., I press the F3 key, the pop-up opens, I enter an issue number and then press the [enter] key; the cursor jumps to that issue and highlights the row - as expected - but then the pop-up window immediately reopens.  It only repeats once until the next time I use the F3 function key.  On the repeat, I've entered the same issue number and also entered a different issue number - in both cases it jumps to the designated issue and doesn't repeat a second time.  But, the next time I use the F3 function, it repeats.

[Steven L. Dasinger]

I have encountered the same issue. Here is how it currently working.

Go to a Title x.

Use F3 enter an Issue Number and press JUMP.

Action: Issue Number entered is displayed as the first line and is high-lighted.

In the same Title, Use F3 again and it will display the number entered as before BUT, the Jump To window reopens (when it shouldn't).

Go to another Title y.

Use F3 enter an Issue Number and press JUMP.

Action: Issue Number entered is displayed as the first line and is high-lighted.

In the same Title, Use F3 again and it will display the number entered as before BUT, the Jump To window reopens (when it shouldn't).

The first time F3 is used for a Title, it works correctly. Subsequent usage of F3 in the same Title results in the F3 window re-opening after usage. This process is 'reset' when you go to another Title and works correctly the first time and incorrectly re-opens the F3 window if used again for that same Title.

[Michael R. Wagner]

I'm encountering a slightly different issue - the F3 window re-opens the first time it's used for a Title as well as subsequent times within the same Title.

[Michael R. Wagner]

Update: since restarting my computer, the original problem persists, tho' somewhat less(?) irritating because the automatic repeat pop-up of the F3 window allows me to quickly re-enter the same issue number, which then corrects the cover display to the correct cover.

If we can put a man on the moon...

r/Mike

[Peter R. Bickford]

Give build 2217 a shot and let me know if you find it fixes it for you.

-Pete

[Steven L. Dasinger]

Build 2217 seems to have fixed the problem for me.

[Michael R. Wagner]

Build 2217 seems to have fixed both issues for me, based on a couple of ussue checks.  I'll update this if either issue repeats.

[Michael R. Wagner]

I spoke too soon - the original problem that is the subject of this message string still occurs.

[Mark J. Castaneda]

build 2226 is available, see if you get the same problem with it.

[Michael R. Wagner]

Thanks for the quick reply, Mark.  I installed build 2226 earlier on Friday; it doesn't appear to have fixed the problem.

-Mike

[Mark J. Castaneda]

21 hours ago, Michael R. Wagner said:

Thanks for the quick reply, Mark.  I installed build 2226 earlier on Friday; it doesn't appear to have fixed the problem.

-Mike

We're not able to replicate the problem using the steps described in your initial/first post. Can you reproduce the problem 100% on 2 or 3 different titles?

Feel free to re-describe the steps just in case we're missing a step.

[Michael R. Wagner]

The problem isn't unique to any particular title(s); it occurs with any title.  I've experienced it with dozens of titles.  Here's what happens -

- select a title

- F3 to jump to an issue

- highlight a custom cell (it's frequently Custom Field 3), so that only a single cell is active instead of the entire row

- press DELETE to remove the data in that cell, or edit the data in the cell

- press ENTER to save the change and close the cell

- F3 to jump to another issue of the same title

- the corresponding cover of the newly selected issue does not appear in the upper left corner of the screen, a different issue's cover appears; I haven't been able to discern any pattern as to which issue cover is presented other than it's a cover of another issue of the same title

I've found that using the arrow keys to move the cursor around through a couple of cells before using F3 to jump to another issue, sometimes - but ONLY sometimes - the problem doesn't occur and the correct cover is displayed.

r/Mike

[Steven L. Dasinger]

For me what happens is:
A) Initial display when going to a Title (above the splitter) is Title information with Cover of Issue #1 in the top left corner (see attachment 1)
b) Click on a cell for Issue #0. The TITLE information does NOT change and still shows Cover of Issue #1 (see attachment 2)
C) Use F3 and enter 10 when you press enter, 3 things happen quickly (fraction of a second but noticeable).
D1) Grid display Jumps to Issue #10, displaying it as the top line (but the top display (above the splitter) has not changed yet (TITLE information and Cover #1) (see attachment 3)
D2) The Top display is refreshed first with the ISSUE information (including Cover) for the Issue with the Highlighted cell prior to F3. (see attachment 4)
D3) The Top display is refreshed again with ISSUE information for Issue #10 with the correct Cover scan. (see attachment 5)

Question Michael. Is this what you are seeing? or is the system NOT refreshing the top display with the correct issue you Jumped to?

 

[Michael R. Wagner]

Steven, regarding the three things you mentioned that happen very quickly, the top display quickly refreshes to display the correct issue information for the issue I jumped to using F3, but not the correct cover.  Sometimes I do catch a very quick display of the correct cover, but only for an instant, and then it's replaced with an incorrect cover.  Repeating F3 with the same desired issue then changes the cover from an incorrect one to the correct cover.

r/Mike