James Buck Posted June 1, 2020 Share Posted June 1, 2020 I have a situation I have not seen before. I sold an item last week that apparently did not deduct from inventory. Items sold before and after that sale have the correct quantity. Unfortunately, another buyer has selected that item and I am now faced with having to cancel the order. The order also had a second comic book in the order. Please advise best way for me to proceed as a seller. Link to comment Share on other sites More sharing options...
James Buck Posted June 1, 2020 Author Share Posted June 1, 2020 Reply to turn on notifications Link to comment Share on other sites More sharing options...
Gregory Hecht Posted June 1, 2020 Share Posted June 1, 2020 Hi James -- Your best bet for a prompt reply would be to send an email to supprt@atomicavenue.com Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted June 2, 2020 Share Posted June 2, 2020 you'll want to cancel the 2nd order from your Recent Activity page as soon as possible to get the buyer refunded: https://atomicavenue.com/atomic/MyAccount.aspx Whenever you make a sale, it's important you launch ComicBase, go to the internet menu>Check sales and purchases - to deduct recent sales from your database. After you do this, wouldn't hurt to recheck the item(s) you sold is no longer instock in your database. Once that's done, repush your comics for sale to AA so your selling inventory is current. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now