Extended Price Issue (11 months old now and still waiting)

[Joel Ekis]

I raised this issue last year.  Pete successfully diagnosed the problem last December.  I have diligently upgraded CB, but this has still not been fixed.  I am surprised since it sounded easy to fix it.  Can you tell me when the following will be fixed?

Issue:

After completing a content update, I print a Collection Report (Report --> Collection Report) to a .pdf.  However, starting with the v20.0 version of CB, the printed report "Price" amounts were not reflecting the new selling values.  Pete reviewed the issue with me and determined that "When running a Collection Report, the 'Price' column was not being recalculated."  Evidently, the "Price" column is really the "Extended Price" which is "Quantity" * "Price".  So, if you run a Collection Statistics report after an update, you see that the "Price" values were updated as expected.  However, when you run the Collection Report, CB fails to update the "Quantity" * "Price" values prior to printing the report.

The only way to force that recalculation of the "Extended Price" to occur: after updating CB, you have to run File --> File Tools --> Rebuild Lists (checking the 'Item Information' box).  This is a pain in the rear when you have to do this EVERY week.  I have asked repeatedly via email and phone calls over the last eleven months when this will be fixed.  I have asked Mark.  I have asked Pete.

So, one more time: when will this be fixed?

Thank you, Joel

[Mark J. Castaneda]

I will bring it up in our next production meeting to get this revisited for you.

[Peter R. Bickford]

Thanks for bringing this up -- I have to admit that it looks like I dropped the ball on this one in the scramble to get Crystal Palace out the door. My apologies!

This fix is included in build 21.0.0.1172, available now. 

-Pete

[Margaret Walsh]

I'm on build 21.0.0.1309 and tried the suggestion mentioned by Joel in the post above.  But when I ran "Collection Statistics", the Selling Price field on at least one comic hasn't changed and yet the Value keeps increasing.  As far as I can see, no boxes are checked to lock the price.  So why is the Selling Price not changing along with the Value?

[Margaret Walsh]

Clarification: it looks like for that item the "Prevent Update from changing price" box is checked in the "Other" tab.  But I don't remember checking that box.