2020 won't load

[Kenneth Paris]

I have loaded 2020, added some comics, shut it down, tried to load it again.  The program won't finish loading anymore.  I have uninstalled and reinstalled the program at least 3 times.  It won't load.  I now have 100's of comics to enter and am dead in the water.  I have labels to print and cannot.  Please help.  Also, please do not release an update or new version until bugs are gone.

[Kenneth Paris]

Hello?  Is anyone going to respond to this?

Edited December 19, 2019 by Kenneth Paris

[Mark J. Castaneda]

Hey Kenneth,

we posted a revised program installer last night (now version 20.0.1.2764). Just re-download the installer from your online account here to get it: https://www.comicbase.com/mycb/Registrations.aspx

if the trouble still occurs, may be best to give our support team a direct call at 408-266-6883 to get you through the trouble. They can setup a remote help session if needed to see how the software is running on your computer.