James H. Hale Posted June 27, 2021 Share Posted June 27, 2021 Currently running Android ComicBase Mobile v2.0.4. My collection database loads from server and I am able to look at what I have through My Collection/View Report. When I go to "Find Item" and bring up a title that I know is in my database, the comic issues that are in my collection are not appearing, ie Bolded from ones not in the collection. Is there something that I need to do in order get the mobile app to show comics I currently own using "Find Item"? Link to comment Share on other sites More sharing options...
Gregory Hecht Posted June 27, 2021 Share Posted June 27, 2021 Sometimes if there is a server issue at HC's end of things you can get experiences like you describe. I just did a quick "Find Item" on my mobile app and had no issues, but that is several hours after your post. Are you still seeing the same problem? Link to comment Share on other sites More sharing options...
James H. Hale Posted June 29, 2021 Author Share Posted June 29, 2021 Yes. I went to my profile and removed the associated database. Saved a new Database and tried to open it but still have have the same issue. Am I saving the database incorrectly? I saved both an Overview and Collection Report and I still didn't see the bolded issues by way of "Find Item". Is this a 4K vs Archive issue? Are you running 4K or Archive? Link to comment Share on other sites More sharing options...
Gregory Hecht Posted June 29, 2021 Share Posted June 29, 2021 I am running Archive. What version are you running? Some older versions of Archive aren't fully compatible with the app. If you aren't running the most recent version of Archive, updating might solve your issue. Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted June 29, 2021 Share Posted June 29, 2021 Do you have an older version of the app by chance? There is a new version you can download from Playstore. Also, in the CB software, go the File Menu>Collection Statistics - this will help transmit the current state of your collection to the app/online account Link to comment Share on other sites More sharing options...
James H. Hale Posted June 29, 2021 Author Share Posted June 29, 2021 Running Archive 2021 v21.0.2.1854 and Running Mobile APP v2.0.4. Uninstalled and reinstalled mobile app yesterday. Did the File Menu>Collection Statistics and just checked and for some reason it updated. I can now see the bolded issues. Why would this work and not "Save to Web" Collection Overview/Report or Sidekick Cloud Back Up not work? Link to comment Share on other sites More sharing options...
James H. Hale Posted June 29, 2021 Author Share Posted June 29, 2021 Thanks for the assistance Mark and Gregory. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now