Alan Stewart

Thanks -- I'm about to go out of town for a week but will consult with Pete when I get back.

I uninstalled all instances of the ComicBase program on my PC, deleted the earlier installer, downloaded a new copy of the installer, ran it, and got the same error message: Source file not found: C:\Users\Alan Stewart\AppData\Roaming\Human Computing\ComicBase 2024 Professional Edition 24.1.0.1212\install\ComicBase 2024 Professional Edition Setup1.cab. Verify that the file exists and that you can access it. I don't appear to have a ComicBase 2024 Professional Edition 24.1.0.1212 folder on my PC.

Mark, that might have worked while I still had a working copy of 2024 Pro. But, as I said in the OG post, I deleted the version I'd originally installed, and now it won't let me reinstall. When I try to do so, the Installer runs and then ends by giving me the error message I shared. The only working version of CB I can currently run is 2022, and it won't let me change the registration number using the procedure you outlined. So, still no go.

I updated my annual subscription and upgraded to ComicBase Professional 2024 in February. Somehow I ended up with more than one copy (or at least more than one serial number) of the 2024 program, only one of which is showing as being up to date (S/N 80065). I have been unable to download content updates since Feb, Today I tried deleting the version I'd installed, then reinstalling from the one the registration page says is current, but now I can't install the program -- getting this error message after the installer runs: Source file not found: C:\Users\Alan Stewart\AppData\Roaming\Human Computing\ComicBase 2024 Professional Edition 24.1.0.1212\install\ComicBase 2024 Professional Edition Setup1.cab. Verify that the file exists and that you can access it. Help, please! Thanks, Alan Stewart