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  1. Today
  2. Ronald D. Schmidt
    Thanks Pete. This seems to have fixed the problem for me.
  3. Peter R. Bickford
    The items from the phone hang out as "unprocessed" until they're synched with your home database via Check for New sales and Purchases. There isn't currently a way to get a report of what you just added, although it's a decent idea for the future. It's maybe worth noting that the iPhone app is cool, but it's not great for heavy data entry due to the mechanics of steadying your phone as you scan a barcode, etc. -- it's really _much_ faster to use a real barcode scanner for heavy work. The iPhone/Android app is most at home doing more casual entry (like when you're at a show and stuck in a hotel room with your new purchases). -Pete
  4. Thomas Conroy
    Peter, 1209 seems to have solved the problem. Thanks!
  5. John Vazquez started following Questions when importing from Iphone App
  6. John Vazquez
    I searched around for the following question and didn't seem to find the answer. When adding items to your database from your iphone, is there a way to get a list of what you are adding when you go to your desktop and check for new sales and purchases? If the number looks off from what you think scanned, is there a way to delete that batch? Finally, is there a way to run a report by date added? Sorry for the basic questions, but with a newborn and a 2.5 year old sometimes I get interrupted mid-batch. At times it could be days before I get back to trying to import items. Im just trying to find ways to make sure my data is clean in my database. Thank you in advance for any help.
  7. John Vazquez John Vazquez joined the community
  8. Peter R. Bickford
    Hi Jeff, The serial # would have been issued to you right when you upgraded. Make sure you're logging in with the same account you purchased from, and contact support@comicbase.com if you need help. -Pete
  9. Jeffrey L. Rice
    Just paid for the upgrade after downloading the updater. Now it will not let me open the program because I don't have a Serial Number associated. How do I input the new serial number?
  10. Jeffrey L. Rice Jeffrey L. Rice joined the community
  11. Peter R. Bickford
    For anyone still having permissions issues when installing: - I posted a new build (1209) -- which removes the permission setting in the ProgramData folder which we used to need to do to have themes work. This hasn't been a problem for most users, but if that's what's causing your machine to hack up a hairball, this may fix it for you. PLEASE give it a shot and let me know--good or bad--whether this solved it for you. - If it didn't, please send me a note at support@comicbase.com with your phone # and the best time to call you -- I _really_ want to put this issue to bed if possible before we publicize the release widely. Thanks! -Pete
  12. Jeff Schultz
    Works like a charm now!!! Thanks!!!
  13. Peter R. Bickford
    If you get a chance, give us a call Monday at 408-266-6883 and we'll help you out. -Pete
  14. Peter R. Bickford
    Took a second whack at it: build 1209, where I also changed it from lastname/firstname on characters when typing
  15. Matthew P. Plassman
    Well, I uninstalled everything CB-related, restarted my computer, and reinstalled. No luck. That's all right! The database works, which is the main thing, and Windows Photo screen saver scrolls through the covers just fine. Considering this is me and technology, that's basically a win!
  16. Peter R. Bickford
    Build 1200 (released now) changes the algorithm for appearance indexing to no longer strip off parentheticals. To take advantage of the change, you'll need to (1) Update to build 1200 (out now) and run through File > File Tools > Rebuild Lists > Lists of contributors, storylines, and notes. (The latter step is not needed if you're upgrading from a previous version of ComicBase directly to build 21.0.0.1200 or later, as the upgrade from a previous version forces a rebuild of those contributor lists anyway in order to enable Psychic Typing 2.0 -Pete
  17. Peter R. Bickford
    Try deleting the old one first--it's likely blocking the new install, since they had the same name.
  18. Jeff Schultz
    Not a CB 2021 issue, as I noticed it in CB 2020, although I don't know when it started happening. When typing appearances, psychic typing isn't coming up with characters that have parenthesis included, so Green Lantern (Hal Jordan) isn't showing up automatically.
  19. Matthew P. Plassman
    Thanks, Pete. I do have the Archive Edition. Unfortunately, the cover gallery is not in that drop down menu for me. I guess I'll try reinstalling. Probably some stupid goof with still having had the old cover gallery installed at the time. I'll post an update after I've had the chance to retry it.
  20. Yesterday
  21. Peter R. Bickford
    (see screen shots)
  22. Stephen J. Weihman
    Pete, looks to be fixed in build 1193.
  23. Peter R. Bickford
    Hi Matthew, It's for Archive Editions only (so if you have Pro, Express, or Free, it's not there) -- if you do have Archive Edition, go to your Windows menu and type "Screen saver". "Change Screen Saver" will come up as an option; choose it. Then, choose the "ComicBase Cover Gallery" screen saver and you're off to the races. -Pete
  24. Matthew P. Plassman started following 2021 Archive Edition Screen Saver
  25. Matthew P. Plassman
    While many others seem to be having the more serious issue of not being able to install or startup the new CB, I, as always, have a much more trivial issue. I can't find the screen saver. I looked in the screen saver drop down menu in Settings, and I don't see it. I tried to search for it in the Program Files or in the settings in CB, but no luck. Maybe the fact that I still had the old cover gallery installed at the time led to some confusion in my elderly computer's fuzzy processors. Whatever the cause, I'm sure the answer lies in one of the two usual places: I'm overlooking something obvious or I need to reinstall. This is by no means a rush to solve, given the holiday and the other issues people are having. My palm, though, is primed for my face when the answer comes. Thanks in advance!
  26. Peter R. Bickford
    Stephen: Let's follow up via a separate thread--this one's getting packed with unrelated material. Can you give me a call at 408-266-6883 so we can solve your issue (it's different than the others) -Pete
  27. Stephen J. Weihman
    Same issue with build 1191....
  28. Brad Snurr
    Thank You Steven, Everything is working perfectly now.
  29. Peter R. Bickford
    Anyone having this particular issue: Please give me a call at 408-266-6883 so we can set up a remote session and investigate. Would really like to get whatever the underlying conflict is sorted out ASAP. (You can also send me email directly at support@comicbase.com, if the phones don't ring through due to the hour/holiday) -Pete
  30. Peter R. Bickford
    Have a look at build 1191 (just posted) -- it does a bit more sophisticated job of figuring out whether you're attempting to copy/paste whole cells, or the individually selected text in a cell, without relying on the context menu (right-click) for the individual cell copy/paste. -Pete
  31. Ronald D. Schmidt
    Same error. When it is installing the resources it seems to stop while collecting data,
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