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Mark J. Castaneda

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Mark J. Castaneda last won the day on December 20 2022

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  1. not hearing anyone else have the same problem since this week's content update got released. Try optimizing the database and try again.
  2. not sure exactly, it will likely be discussed with the upcoming livestream. Does the optimize setting seem to be working okay with the new build?
  3. New Build is available to download that should address the problem ...give it a try
  4. thanks, i'll rely your info to Pete to have him look into it.
  5. Try running the Rebuild Lists (File Menu>File Tools) and see if that helps. If you have further trouble still, please reach out to our support team at support@comicbase.com
  6. Ugh... didn't read your Edited to Add bit and ended up removing it by accident. Can you resend it so we can add it back into the database and provide the updated street date?
  7. No issues with the manual Optimize (meaning it fully completed with no errors)? Programming team would like to inspect your database, can you 'Save to Cloud' with Sidekick to upload your database to your online account. After you do so, please email our support team at support@comicbase.com and they'll look further into it.
  8. Pete suggested to try doing a manual optimize (File Tools>Optimize); afterwards see if the software keeps optimizing as you launch and exit out of the software.
  9. Double-check your optimizing settings in Setup Menu>Preferences. You can set to 'Never' if you wish for Optimizing.
  10. interesting bug... i'll have it reported to the programming team.
  11. Good catches... will notify the Editorial team to look into all 3.
  12. interesting... i'll mention it to the programming team.
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