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Mark J. Castaneda

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Mark J. Castaneda last won the day on October 22

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  1. Hi Folks, Please use this thread for any trouble with installing or starting up the new CB2021 version. If you scan describe the steps that lead to any trouble and provide any screenshots, that would help greatly in reproducing the trouble on our end so we can fix. Also note the CB2021 build number you are using.
  2. Not today...Pete and company are prepping for CB2021's release
  3. I will bring it up in our next production meeting to get this revisited for you.
  4. Apologizes for the confusion, we are aware of it and the programming team is currently working on getting it fixed. Keep an eye out on our main website, FB page, and/or email... we'll make an official announcement when CB2021 is full released at which time you should be able to launch into it properly.
  5. Hey Greg, breakdown your steps for us so we can replicate them and email them to support@comicbase.com so our programming team can look further into it.
  6. Hey Robert, email our support team at support@comicbase.com on this one; our programming team can look further into it.
  7. Thanks for the heads up Tony, it'll be added to this week's content update.
  8. we posted this on our Facebook page yesterday (i'll try to remember to post here too in the future if it happens again)... our comics shipment came in late this week so the new content update will be pushed Friday afternoon.
  9. make sure you're running the most update version for CB2020 (v20.0.3.3829), you can download/install the revised installer for it here: https://www.comicbase.com/mycb/Registrations.aspx *if you update your database via ComicBase Sidekick, double-check your content update settings that the download cover option is checked too before you run your next update.
  10. I'd keep it simple like Steven is saying. Flashback scenes & noting what Mystique shape shifts into seems too much
  11. That's a known problem with letters like that. They actually do come through.
  12. We typically only get the regular cover of most new comics on their release week. Overtime we get the variants added in future content updates. Every week's new content update includes a batch of new covers and old covers; doesn't include the previous weeks' batches of covers - you'll have to manually download covers that you might have missed in older updates.
  13. Hey Robert, Filling out appearances is definitely a chore to venture on. This one's rather lengthy and tricky to address. Email Pete at pbickford@human-computing.com on this one, this sounds like a good discussion point for a future Livestream.
  14. Not quite sure what else could be blocking you Joel. Are you using the latest build for CB2020 (v20.0.3.3829)? If not, head to your online account here and download/install it: https://www.comicbase.com/mycb/Registrations.aspx If you still can't get around the trouble, give Pete our lead programmer a call at 408-266-6883 ext 403
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