Mark J. Castaneda

Is this in Spanish (interior text) if its from Panini Mexico?

I believe there's a Collector's Preview (CP) item type you can use for the comic. Use the notes field to indicate 'flipbook' Some flipbooks have an indicia on both sides possibly citing different title names. If that's not the case with this comic, just note 'Silverlake flip story' in the notes field.

If you haven't already, 2 things to check... -make sure you're using the most up-to-date version of the software. You can always download the latest CB2026 setup installer from your online account here if needed: https://comicbase.com/mycb/default.aspx -download the latest weekly content update so your database is fully updated with all the latest releases (internet menu>check for updates). Afterwards, use the Check for Sales and Purchases option *no plans of a web-based version

I'll inquire with the programming team to find out what could be going on.

@William SteelYou're using the latest interim build? Also, what is your monitor's display resolution set to? can you screenshot the entire ComicBase screen so we can see everything? Curious how big your grid is set to underneath.

windows server updates vary with the amount of time needed to complete. Is the app still giving you the spinning wheel currently?

download/install the latest version of the CB2026 setup file available under your online registrations page here: https://www.comicbase.com/mycb/Registrations.aspx retry updating the next time you launch the software. If the problem still occurs, email our tech support team directly (support@comicbase.com) for further assistance.

id make sure you're running the latest version of CB2026; download/install the revised CB2026 setup file from your online account here: https://www.comicbase.com/mycb/Registrations.aspx

Are you still having trouble as of today? Can you manually download the cover for Action Comics #454/A as a test? If you haven't already, download/install the latest version of the CB2026 setup file available under your online registrations page here: https://www.comicbase.com/mycb/Registrations.aspx

BTW... if nothing has changed in your database/collection since you're previous upload of a backup or report, our processor ignores it.

Our report processor had paused due to a system update to our server. Things should be okay as of this morning. Try/check again.

you may have titles in your database not properly set as 'mature' so they don't get excluded from the screensaver AND/OR some covers under a title (ex: Grimm Fairy Tales) technically not considered mature have a few mature variants that didn't get censored properly with a block out ribbon. If you notice any, mention it in this thread and i can double-check how they are set just be sure in our master database.

Try out the latest interim build that you can get from your online registrations page here: https://www.comicbase.com/mycb/Registrations.aspx *when on the download links page, select the 'Other' option to see the download link to the latest interim build.

if my tips don't help, please reach out to support@comicbase.com and we'll see if the programming team can assist you further.

try downloading the latest interim build for CB2026 (b3522) restart your computer afterwards review your ComicBase Sidekick settings and be sure your database is listed under the General Tab. also, review the Schedule Tab in Sidekick and make sure its setup to you're liking. If you wish Sidekick to do nothing, there is a 'never' option you can set 2 things to keep an eye out for with Sidekick -sleep mode can cancel any sidekick action that's in process or scheduled. Adjust your schedule settings if needed OR even adjust your computer power settings and tweak when your computer goes to sleep -make sure the main CB software is closed so Sidekick can have no interruptions with any scheduled tasks.