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Mark J. Castaneda

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Mark J. Castaneda last won the day on April 27

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  1. Thanks for the heads up Steve, i messaged our programming team to look into it. Hope to have it resolved by end of day. Sorry for the inconvenience.
  2. Download/install the revised CB2023 program installer (v23.2.2.2901). Restart your computer afterwards and see if that helps. If that doesn't work, try the following: -using Sidekick's Optimize database option -visits Sidekick setting's General Tab and review your database list. Make sure your main file(s) are all displayed with valid file paths. Use the + and - icons to adjust the list if needed. -If none of suggest tips above don't work; then try using a backup copy of your database If you still have trouble, message our support team at support@comicbase.com
  3. Looks like a server update paused our automated processor over the weekend. It's now catching up, it should be able to process all pushed reports in 90 min or so.
  4. Spoke with the programming team... The compression part of the 'save to cloud' process can put heavy demand on your CPU for a minute or so which is likely when the problem occurs for you. They suggest rescheduling 'Save to Cloud' when you know you'll have 5-10 minutes to spare OR just run the process manually.
  5. First off, download/install the revised build for CB2023 (v23.2.2.2901) from your online account then restart your computer afterwards. I'd suggest changing your Sidekick Schedule settings to some early morning hr when your done gaming for the night but your computer will be on (ex: 3am). By the time you wake up to use your computer again, Sidekick would have done what you setup.
  6. This title got messy... Hey Steven, Can you send in corrections for these mentioned issues? We'll go with what you describe for our next weekly content update. Thanks.
  7. John, if you haven't already... make sure you download the latest weekly content update for the software's internet menu>check for updates
  8. Anyone own of copy of the recently released Dawn of DC Primer? Would like to verify what the title name is stated on the interior indicia (fine credits) page so we can properly index it into our master database. thanks.
  9. Fright Night (Tom Holland's...) is the keeper
  10. thanks for the info. We never got our copy from out distributor, as a result we'll tweak the title to 'Dawn of DC Knight Terrors FCBD Special Edition' this issue numbers within the series will be #FCBD 2023 and FCBD 2023-A (Foil Cover by Jason Fabok)
  11. Thanks. We'll go with that title stated on the indicia. We'll also enter 'Spider-Man 2' into the issue's Item Title field in case users try to search for it by its cover title logo.
  12. That date is likely very off. I'll notify the editorial team to research it for next content update. thanks for the heads up.
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