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Mark J. Castaneda

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Mark J. Castaneda last won the day on February 19

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  1. if you have a document program like MS Word or even Notepad, scan the barcode off the label and see how the digits show up. We're curious if the scanner is picking up all the characters in the code or not. Also, are you using the scanner we sell on our website?
  2. AA doesn't support your custom grade (NM-); that's why it isn't showing up on AA when you try to sell. I suggest using conditions/grades CB is already built with.
  3. I'll need to confirm with our programming team but i believe cover size option shouldn't even be an option for item checklists.
  4. thanks for the extra info, i'll notify Pete to get his thoughts.
  5. you might also want to uncheck the 'list VF and NM items as VF-NM' so listings set to NM or VF so up as such.
  6. try downloading/installing our updated CB2020 installer (v20.0.2.3198) from your online account; retry your selling options and see if they work or not. https://www.comicbase.com/mycb/Registrations.aspx
  7. what are your selling options set to under the internet menu? Screenshot them if you could.
  8. next question would be what database was loaded in the CB app when you added entries to it?
  9. The problem most likely due to the fact both dbs listed share the same database ID number even though the db names are different. try this: -hit the 'Remove' button on all the dbs on your online Profile page -launch ComicBase 2020 on your computer, go to the File Menu>ComicBase Statistics. This will link the database you currently have loaded in CB2020 to your online Profile page.
  10. we use Bk for trades that collect a run of issues
  11. have you loaded in the right database when in the software on your computer? Be sure to use the File Menu>Open - load in the right database then do the 'check for new sales and purchases' option under the internet menu
  12. No online guidance for naming (that i can recall at the moment, could be mistaken) Just post or email examples you are coming across and we'll advise what they should be set to.
  13. What is your Windows OS region setting?
  14. i'll reach out to our programming team for suggestions
  15. Download/install the revised CB2020 installer (20.0.2.3198) from your online account here: https://www.comicbase.com/mycb/Registrations.aspx Start up CB2020 afterwards and see if things improve. Let us know how you make out.
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