Mark J. Castaneda

-download/install the revised CB2025 Setup File so you got the most up-to-date version of ComicBase: https://www.comicbase.com/mycb/Registrations.aspx -Relaunch the software, Go to the File Menu>File Tools>Rebuild Lists (run the Item Information option) -Afterwards, run a fresh report and see if your values look better *If the above steps don't help, message our tech support team directly at support@comicbase.com

Steven is correct. You can easily find it by searching by its barcode number. *TIP: searching by an item's barcode number will typically take you to its listing in ComicBase if the title name isn't very clear at first glance especially with these special day releases(ex: Free Comic Book Day, Batman Day, etc.)

visit your Profile page here (https://www.comicbase.com/mycb/Profile.aspx), glance at the Known Databases section and make sure you don't have too DBs listed (remove any extra if needed). If you have multiple (especially with the the same name) that can confuse our report processor

Editorial team will look into adding this with this week's content update. Should be easy to find by searching by its full barcode number.

@Stacy Curtis Make sure you download/install the latest version of the software you have access to from your online account (https://www.comicbase.com/mycb/Registrations.aspx) - You may be running an older version or have an incomplete installation

i'll notify our programming team to look into it. thanks for spotting it.

Are the image files jpg format? That's the image format ComicBase supports. Also be careful that the file extension is .jpg rather than .jpeg. Also try revisiting the title you just added a cover for to force a refresh of the image library.

I think this a reprint of Batman (3rd Series) #16 BUT is it a full reprint? Can anyone confirm?

yes, curious if this is a reprint of something that already came out.

Another user contacted us about this and didn't notice they had 'current series' selected for 'Series to Print' option on the Print window rather than 'Series I own.' What do you guys have selected?

If you haven't already, please send in submissions for anything you want to be added to our master database. I'll have the editorial team skim through your comments above for anything that needs removing/adjusting.

the titling we have is based off the indicia where there's no slash mark

new build for CB2025 now available... see if it solves the problem for you.

Someone must have submitted a full end-to-end scan of the cover. We'll get crop out the back cover and repost.

There's a newer build that came out yesterday afternoon, see how it performs for you.

you'd be wasting your money by buying Pro and Archive at the same time. If you want to go with Archive going forward, just order that. Note upgrade cost is higher when switching to higher edition

If the above tips don't help, please describe your exact steps so we can replicate the problem. Please screenshot any errors you run into.

basic stuff to try: -make sure you download/install the latest CB2025 setup file (for any improvements and bugs fixes we've recently addressed) from your online account here: https://www.comicbase.com/mycb/Registrations.aspx -a simple computer restart and/or modem restart can help for any trouble connecting to our server. -if you have protection software like Norton or MacAfee; make sure its configured to allow ComicBase and ComicBase Sidekick internet access.

what model android do you use?

are you using the updated version of the CB app (now available) on Android?

thanks for the heads up. i'll notify the programming team

Making sure you exit out of any active ComicBase session before running the program setup should get your around the error. Thanks Ron for letting us know how you got around the trouble.

you may be running an older version of CB2025. Quit out, then try download/installing the revised CB2025 setup file from Registrations: https://www.comicbase.com/mycb/Registrations.aspx Wouldn't hurt to restart your computer too afterwards then see if you still have trouble.

good catches, we'll look into them.

sounds good. Feel free to cleanup the notes (remove any redundant info) for #1 too and send a submission for it.