Andrew d’Entremont

I have changed the schedule to when I'm not gaming, but I really don't like leaving my computer running all the time. If I miss the backup window because my computer is off it resets too 11:00 PM. Is there any way to avoid this scenario? Also, I did update the software right after my initial post. Thanks.

I've recently run into a problem with automatic backups. I have been playing a new game on my PC and when "Save to Cloud" starts running my game just becomes unplayable. I changed the schedule so that backups happen in the morning so it doesn't interfere with my gameplay at night, but if my PC isn't turned on at the time the backup is scheduled it reverts back to the original schedule of 11:00 pm. This also happens to the other items on the schedule that I have activated (updates and compacting). Is there a way that I can stop it for reverting back to 11:00 PM? I am currently running v23.2.2.2814. My PC specs: Processor Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz 3.70 GHz Installed RAM 32.0 GB System type 64-bit operating system, x64-based processor GPU: NVIDIA GeForce RTX2080 Edition Windows 11 Home Version 22H2 Installed on ‎2022-‎10-‎01 OS build 22621.1702 Experience Windows Feature Experience Pack 1000.22641.1000.0

Sooooooo....... Might there be any progress on this front? Thanks!

Yep, and this is the key thing that Fred was talking about. You can only see the new cover after you finish entering your comics and display them after saving. It would be very useful if you could see the newly downloaded cover from the Add by Barcode window. You are correct. That was my experience this evening, although I may not have explained it clearly enough in my post.

I just wanted to follow-up on something that was covered during the last Livestream. Fred mentioned that he'd like to see auto downloading of new covers when entering by barcode and Pete told us that as long as "Automatically download larger pictures when viewing items" was checked under preferences that it should work. Well, I made sure to update my preferences and I just finished entering a batch of new comics and I can tell you that it still does not seem to work. I scanned in Batman #133 and despite interacting with the entry several different ways from the "Add by Barcode" window, the cover image wouldn't display. I just got the (outdated) DC logo as the cover image thumbnail. However, as soon as I closed the Add by Barcode window and all the items I had just scanned were displayed, the cover image for Batman 133 showed up.

No problem. I just deleted all issues of #2 and forced an update and it's all good. I also had to delete the cover images and re-download them so they were the correct images though.

I was wondering about that. I wasn't sure how the update process worked or whether it could simply change the variation instead of deleting it.

I've noticed that after updating for the last little while now "Junkyard Joe 2" shows up under my Unrecognized Items. I'm going to assume that this is because it should actually be 2/A, and the issue listed as 2/A should be 2/B, 2/B should be 2/C and so on. Is there a reason why updates aren't making the changes to the correct variation?

Will do. Thanks.

So, any ideas what might be happening?

Also to add, the auto generated report for magazines displays all the cover images correctly, and so does the one for comic books. I also just tried manually saving a collection report for my comics to the web and all the cover images are showing up. It seems like there might be something a little wonky with books.

Sorry, I guess I just assumed this process was a given. I'm not having a problem with reports being generated and saved to the cloud, it's the end result that seems to be a problem. I can see all my reports on both the web and the mobile app just fine, it's just that certain cover images won't display when I view my report on books. The reports look the same on the mobile app and the web. Also of note is that when I generate the same collection report on books manually and use the "Save to Web" function I don't see any covers at all.

There really aren't any steps. I just go online to check reports under "My Comics" and view "Collection Report-Books (Auto)". Cover images have been appearing and then disappearing from report to report. It was solved for a while when I was working with support, but after it was sorted out the first time cover images disappeared again a week or two later. It's very strange. It's not a huge issue, but it would be nice to have the cover images when I'm using the report to see which books I have when I'm out browsing the used book stores.

I've gone back and forth with support on this issue quite a bit, to the point where I'm starting to feel like I am harassing them, so I wanted to address the issue here. I've noticed that when I look at my auto-generated report for books, cover images that appeared one week aren't there the next. In particular I have been having a lot of problems with The Destroyer (Pinnacle). Cover images disappeared on one report a while back, so I contacted support and they reappeared on the next report, but now they're gone again. As far as I can tell nothing has changed about the series, and all of the cover images show up on Atomic Avenue. I also checked the latest unrecognized items log file of and they aren't listed. This has happened for a few other titles too. Should I just try resubmitting the covers for books whose cover images are not showing up in reports?

I like this idea. I collect many series which are set in a larger universe. It would be a great way to find all the books set in one of these Universes, particularly if you don't own all the books and want to know what you're missing.