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Todd Norris

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  1. @Mark J. Castaneda Nope, 1 letter pulls results only when restarted. Anything beyond 1 removes results. Once the sub menu appears it will not show again unless the program is restarted. Below is an example of me trying to use the find bar.
  2. Hey Steven - I tried what you suggested and it didn't work for me. Don't know why the main Find box won't work properly, but I have just been using the Ctrl+T Title Pop-Up screen and it has been working for me. On a side note, if I shutdown the program and restart it, I can type 1 letter, yes only one, and the menu appears. If I type another letter, the drop down menu disappears again and will not populate until I shutdown the program again. Even if I delete the text entered and retry, it won't work again.
  3. Uninstalled and installed again. Typed in one letter and the predictive showed up. Typed the second letter and the dropdown disappears. I delete the text I entered and try again, this time, nothing. Workaround... Ctrl+T and just use the pop-up window. That is currently working for me.
  4. When typing in a title into the "Title name or barcode" bar, normally a dropdown list will generate of predictive results based on the information entered. This is a vital feature for cataloging older comics that either do not have barcodes or are in a different series run. A few days ago, this stopped working for me in 2020 Professional and after uninstalling and installing a fresh version of the software, the feature is still not working. Is there a shortcut key that turns that off? What does anyone think may be causing this issue? I have had to put a hold on cataloging my collection due to this as the remaining ~1,000 comics do not have barcodes and I would prefer to complete this in the most time efficient manner as possible. Thanks in advance for the help. Video of the error:
  5. Thanks. I was to find it using your information.
  6. I have uploaded a ton of images into Professional 2020 that were not included via the drag and drop feature. Due to Sidekick App not working correctly, I want to uninstall the software and then get a fresh install in to see if that fixes that issue. My main item is what happens to those drag and drop images once I uninstall? I have looked for a pictures folder in the Human Computing folder as I have seen on the Comicbase website, but there is no image or picture folder listed there. Where is that information housed?
  7. I sent an email as well and the support team responded. There was an issue with the last release and it has been fixed now allowing for the correct download. I was able to finally get access.
  8. Hi Everyone - I'm new to the ComicBase group and I purchased the Professional version today to start cataloging my collection to better organize and know what I actually have. My issue is that I went to download my software from the "Registered Products" page of the website, after I have logged in. Everything downloaded and installed correctly, but when I go to log-in and input my credentials I get the following error message: "ComicBase 2020 Archive Edition Yikes! You won't be able to run this program since you don't seem to have a serial number for ComicBase 2020 Archive Edition registered to that ComicBase account." The issue is that I did not purchase the Archive edition, I purchased the Professional edition. The program even installed as "Professional" and shows on my desktop as the Professional edition. So what should I do to resolve this issue? Has anyone else run into this? I couldn't find anything in the forums on this issue. FYI... I have already uninstalled the software, restarted my computer and reinstalled the software and the same issue persists. Thanks in advance.
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