[No price and content update since 11-25-23]

Thanks, problem solved, updated to v24 and I"m able to download the content and price update. Don't like that every time I start Comicbase it wants to install covers so I just X out of the window and the program seems to run fine. I only want covers for books I own, not every book published. Thanks again.

[No price and content update since 11-25-23]

It shows  Content and Prices Updated Saturday,December 16, 2023 3:23:14 PM - This is not correct, this date is because I tried to use Sidekick to try and update. All it did was change the date and time, but no update was downloaded.

My subscription expires 9/7/24.

When I use Internet check for update, all it shows is that an update to version 24.0.0 is available.

My serial # is correct.

Do I have to update to ver. 24.0.0? 

 

 

[No price and content update since 11-25-23]

Hello,

I'm running Comicbase Archive edition V23.2.02535. The last time I was able to update my prices and content was 11-25-23. Since then,when I try to update the program says that my prices and content are up to date. Sidekick won't update either. Any help would be appreciated.

[This week's update error, but also, no covers?]

Thank you, that worked. Appreciate the help.

[This week's update error, but also, no covers?]

Hi again, I need to clarify my question. I know where to find the update options. What I meant was that the option window doesn't show the options for checking which types of items to update (comics,books,newspapers etc.) 

[This week's update error, but also, no covers?]

Hi, I have Archive build ver 23.2.0.2535 installed. I don't see the window for the update options shown in the above post. Where do I find it?

[Login problem and Error when updating]

I got this error after upgrading to ComicBase 2020 because my password contained special characters.

[Cannot Download Weekly Updates]

Was able to update database, Thanks

[Cannot Download Weekly Updates]

Customer support contacted me and said it was fixed and to try updating again. Still getting the same message.Called customer support and explained I can't run an update. Said they would look into it. Awaiting a response from customer support.

 

[Cannot Download Weekly Updates]

I’m getting the same error. I’ve contacted customer support and awaiting an answer. 

[File missing, cannot update database]

I'm trying to update my 2017 Comicbase Archive edition database with new information. When trying to update I get the following message:

C:\Users\Mike\AppData\LocalTemp\R202001161401.txt

File not found(53)

I get the same message whether I use Sidekick or the main Application. All of the folders exist, it's only the text file that is missing. I recently (01-13-2020) upgraded my Windows 7 computer to Windows 10. I don't know if this is when the file went missing. I can't restore back my computer back before this date. 

Any suggestions on what to do to resolve this would be appreciated.