Charles M. Doyle Jr

Thanks, problem solved, updated to v24 and I"m able to download the content and price update. Don't like that every time I start Comicbase it wants to install covers so I just X out of the window and the program seems to run fine. I only want covers for books I own, not every book published. Thanks again.

It shows Content and Prices Updated Saturday,December 16, 2023 3:23:14 PM - This is not correct, this date is because I tried to use Sidekick to try and update. All it did was change the date and time, but no update was downloaded. My subscription expires 9/7/24. When I use Internet check for update, all it shows is that an update to version 24.0.0 is available. My serial # is correct. Do I have to update to ver. 24.0.0?

Hello, I'm running Comicbase Archive edition V23.2.02535. The last time I was able to update my prices and content was 11-25-23. Since then,when I try to update the program says that my prices and content are up to date. Sidekick won't update either. Any help would be appreciated.

Thank you, that worked. Appreciate the help.

Hi again, I need to clarify my question. I know where to find the update options. What I meant was that the option window doesn't show the options for checking which types of items to update (comics,books,newspapers etc.)

Hi, I have Archive build ver 23.2.0.2535 installed. I don't see the window for the update options shown in the above post. Where do I find it?

I got this error after upgrading to ComicBase 2020 because my password contained special characters.

Was able to update database, Thanks

Customer support contacted me and said it was fixed and to try updating again. Still getting the same message.Called customer support and explained I can't run an update. Said they would look into it. Awaiting a response from customer support.

I’m getting the same error. I’ve contacted customer support and awaiting an answer.

I'm trying to update my 2017 Comicbase Archive edition database with new information. When trying to update I get the following message: C:\Users\Mike\AppData\LocalTemp\R202001161401.txt File not found(53) I get the same message whether I use Sidekick or the main Application. All of the folders exist, it's only the text file that is missing. I recently (01-13-2020) upgraded my Windows 7 computer to Windows 10. I don't know if this is when the file went missing. I can't restore back my computer back before this date. Any suggestions on what to do to resolve this would be appreciated.