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Brian L. Schulman

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  1. Thank you thank you thank you!!!. That was it. I am so glad it wasn't something more complicated than that. I have been using this program for years and never new about that tab. I am not sure why or how it was changed with this new version, but I am so happy that I can start working with it again.
  2. I understand. I know I am using the word "update" for two different things. I updated the program to CB2023 and the version I first posted. I then updated the content a few times. Once last Saturday, then again yesterday, and again today using your advice from Monday. The program says that my content is up to date. When I just tried to search for your example using not only the "find" area but also the titles search to the right of the screen between the two arrows or triangles making sure "all titles" is selected and not "series in stock", only the title of the comic shows up with no issues at all. When I search issues in stock such as Batman (3rd series) it shows issue 126 and the most recent Annuals, but not the latest issue which is 127 that came out 3 to 4 weeks ago. Please see the screen shots below. It seems like something happened when I went to version CB2023. I have also sent a message to support as well. I have not heard anything back yet. I am just reaching out where I can, and I appreciate the help.
  3. I waited until this week's update was available and there is no change. I tried what you suggested above and again it seems to download and update, but no new comics are showing up. When I updated the version of the program it changed the entire program from the professional 2022 to professional 2023. Is that the issue?
  4. I just updated to the latest version I then ran the update for the database for the most recent content. The system says that everything is up to date, but when I try to enter all of my new comics from the past 2 weeks none are in the database. I looked at the new content release on the website and the comics should be there. Am I missing something? Is there something else that I need to do? Thanks for any help.
  5. I tested the scanner today and it works as well. Thanks again and no more trying to figure which variant I just bought.
  6. Thanks for your help. I tried to do the Rebuild Lists as you suggested, and I was still getting the same error message. It looks like I had v. I have been using this program for probably 15 years and I never knew I could update the version. I then read how to do the updates and I now have v. The update made the error message go away. I have yet to retry the Manhattan scanner, but I will as soon as I can. Again, I really appreciate your help and I will give an update with the scanner soon.
  7. I am having two problems. I keep getting the error message below: This happens whenever I try to exit the program through the File tab or using Control + Q, and when I try to use the Optimize Database function under the file tools. If I hit the Continue button nothing happens. If I hit the Quit button then the entire program shuts down. I can close the program by hitting the x in upper right hand part of the screen. Everything else seems to be working except my Manhattan bar code scanner. I am not sure if it is related but ever since I updated to 2022 edition my bar code scanner inputs the barcode in the Find part at the top of the program, and the code flashes across yet nothing happens. I tested the scanner using Notepad and the bar code appears there. I did ask support about this problem, and I was sent a list of barcodes to "restart" the scanner and that did nothing. Thanks for your help.
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