I'm using Comicbase 10 and trying to backup my database to the cloud via sidekick. When I try to do this, I'm asked for my user id and password. I enter it, but it keeps getting rejected and I get the message, "Check your user ID/email and password, then try again."
I know I'm using the correct info because I can manually log into my account on the website to access my old cloud backup. I just can't update it through sidekick. Is there anything I can do?