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John Mulcahy

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  1. Now I have new issue. I tried uninstalling the software and reinstalling it but it wont open after installation. It goes to the load screen with my name and code then immediately drops down to the task bar. If I right click it to try reopening it , I get an alert saying you can't open two at the same time. If I hover my mouse over the icon in the task bar to preview the screen it is blanked out???
  2. Installed the new Pro 2020. I uploaded the file for Pictures and started loading my comics. I had an older version(2015) on a backup hard drive and thought I could use what I had from before. I never finished putting in my collection from 2015; maybe a 1/4 of what I have. It did not work. I was having issues using the original version of pro 2020 so I uninstalled everything and reinstalled. Now I don't even have a library to load any comics. When I type in a comic it does not find it; like it has no data base. I tried uninstalling and reinstalling several times now when I try to open pro 2020 it does not open at all? What did I do or how do I start from scratch. I do not mind inputting all my comics again.
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