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Matthew P. Plassman

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  1. After much delay, yes, the new build seems to have fixed the problem. Thanks again!
  2. The last few weeks when Sidekick has attempted to backup my database to the cloud, I've received a web client exception error. I checked my account online, and I appear to have no backups saved there at all, which is weird because it's always been set to do it weekly, even before I was getting errors. I did uninstall and reinstall after the first time or two, but it's still going on. Any other suggestions to try? Thanks.
  3. I know there were some issues with the report updater a month ago, and there were a backlog of reports. Is this still an issue? I generated a couple reports last Friday/Saturday, and they have yet to appear in my account on the website or on the app. Thanks!
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