Cary Beals

Have tried to to install CB and still have the same issue...have been trying to call in for remote support but always get that the offices are closed....

I can d/l the weekly update on my wife's collection just fine. However, when I try to d/l the update on my database (the main one) I get an error message that says "having trouble updating try again later or check firewall" the info header on the collection statistics page says my subscription expires 1/1/0001 and will not d/l the update. Please help!