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Mark J. Castaneda

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Posts posted by Mark J. Castaneda

  1. On 5/23/2026 at 7:45 PM, Steven L. Dasinger said:

    I posted this information on Slack. Hopefully the editors can make some sense on how to name these:

    On-Sale-Date        Indicia
    ------------           --------------------------------------------------------------
    Feb 05, 2025         'Daredevil: Born Again'
    Feb 05, 2025         'Black Panther: A Nation Under Our Feet'
    Mar 26, 2025         'Captain America: The Winter Soldier'
    Jun 04, 2025         'Fantastic Four: Solve Everything'
    Aug 06, 2025         'Civil War [Marvel Premier Collection]'
    Oct 22, 2025         'Wolverine: Old Man Logan [Marvel Premier Collection]'
    Nov 26, 2025         'Hawkeye: My Life as a Weapon [Marvel Premier Collection]'
    Mar 11, 2026         'Punisher: Welcome Back, Frank [Marvel Premier Collection]'

    The following are too new or pre-orders without an 'inside look' at the indicia so the exact titles are unknown:

    On-Sale-Date        Possible Titles
    ------------           --------------------------------------------------------------
    May 13, 2026         'Planet Hulk'

    Pre-order

    Jun 03, 2026         'The Visions'
    Jul 07, 2026          'Spider-Men: Worlds Collide'
    Aug 18, 2026         'Secret Wars' or 'Avengers: Secret Wars'
    Aug 18, 2026         'Avengers: Time Runs Out'
    Nov 04, 2026        'Captain America: The Death of Captain America'
    Oct 07, 2026          'X-Men: Yesterday's X-Men'

    Might be best to mimic indexing these like how we handled the DC Compact Editions - Ex: Daredevil: Born Again (Marvel Premier Collection)

     

  2. you can also force a re-download of the content update by going into the software's internet menu then press and hold down the 'Shift' key on your keyboard then select the Check for Updates option - you should be prompted to re-download the update if done correctly. 

    If you're unsuccessful, feel free to contact our support team (support@comicbase.com OR 408-266-6883)

  3. id recommend downloading the latest build for CB2026 as we recently released a 26.2 update for it with improvements and bugs fixes

    review your schedule setting for sidekick. we recommend setting sidekick up to run its various options when the main software is closed and your computer is powered on (including not going into sleep mode) to avoid any kind of sidekick errors. You can also set any of the options under schedule to 'never' if wish sidekick not to do any of them.

  4. Pete's mentioned he worked on a fix and hopes to submit a mobile app update within the week.

    *Unfortunately, the app approval process by Apple and Android could delay it from being available immediately after submission.

  5. 13 hours ago, Scott Thibault said:

    I couldn't get the wireless scanner dongle to be recognized at all. I installed COMICBASE on WS2022, neither wired scanning or wireless works. I plugged the dongle into my win11 machine and still nothing. Not sure what to try now. Ill try another machine tomorrow.

     

    Would recommend charging it for a couple of hrs. Also try different USB ports on your computer. 

    the 'Easy Setup' section of the setup sheet should be done first. Setup is easier in a wired state.

    If you still have trouble, feel free to contact our support team (support@comicbase.com OR 408-266-6883)

     

  6. Would recommend uninstalling CB2026 (& any older versions you may have still installed). Afterwards, download/install the current CB2026 interim build as of today 3985.

    Double-check your build number once you start up the software to make sure you got the current version (start up splash screen OR go the Help Menu>About ComicBase).

    If you still have trouble, feel free to give us a call 408-266-6883

  7. can you give us exact steps to reproduce the problem on our end?

     

    Also...

    are the conditions you're using the built-in ones we provide or your own custom conditions?

    Go into the setup menu>grading setup - review the list of conditions you're using and see if any of them look off.

    As a test, you can try to create a new database and test the problem with it. this would determine if the problem is database specific or not.

  8. To confirm, you get the error even with a Collection Report routing to your standard printer as well?

    Are you able to print in general to your printer with other programs (ex: MS Word, Notepad, etc.)?

    Can you include a screenshot of your Print report window settings for us to review and replicate on our end with?

  9. If you haven't already, 2 things to check...

    -make sure you're using the most up-to-date version of the software. You can always download the latest CB2026 setup installer from your online account here if needed: 

    https://comicbase.com/mycb/default.aspx

     

    -download the latest weekly content update so your database is fully updated with all the latest releases (internet menu>check for updates). Afterwards, use the Check for Sales and Purchases option

     

    *no plans of a web-based version

     

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