Mark J. Castaneda
-
Content Count
389 -
Joined
-
Last visited
-
Days Won
3
Posts posted by Mark J. Castaneda
-
-
Not today...Pete and company are prepping for CB2021's release
-
1
-
-
I will bring it up in our next production meeting to get this revisited for you.
-
Apologizes for the confusion, we are aware of it and the programming team is currently working on getting it fixed.
Keep an eye out on our main website, FB page, and/or email... we'll make an official announcement when CB2021 is full released at which time you should be able to launch into it properly.
-
252-A will be removed in the next content update
-
Hey Greg,
breakdown your steps for us so we can replicate them and email them to support@comicbase.com so our programming team can look further into it.
-
Hey Robert,
email our support team at support@comicbase.com on this one; our programming team can look further into it.
-
Thanks for the heads up Tony, it'll be added to this week's content update.
-
we posted this on our Facebook page yesterday (i'll try to remember to post here too in the future if it happens again)...
our comics shipment came in late this week so the new content update will be pushed Friday afternoon.
-
make sure you're running the most update version for CB2020 (v20.0.3.3829), you can download/install the revised installer for it here: https://www.comicbase.com/mycb/Registrations.aspx
*if you update your database via ComicBase Sidekick, double-check your content update settings that the download cover option is checked too before you run your next update.
-
I'd keep it simple like Steven is saying. Flashback scenes & noting what Mystique shape shifts into seems too much
-
That's a known problem with letters like that. They actually do come through.
-
We typically only get the regular cover of most new comics on their release week. Overtime we get the variants added in future content updates.
Every week's new content update includes a batch of new covers and old covers; doesn't include the previous weeks' batches of covers - you'll have to manually download covers that you might have missed in older updates.
-
Hey Robert,
Filling out appearances is definitely a chore to venture on. This one's rather lengthy and tricky to address. Email Pete at pbickford@human-computing.com on this one, this sounds like a good discussion point for a future Livestream.
-
Not quite sure what else could be blocking you Joel. Are you using the latest build for CB2020 (v20.0.3.3829)? If not, head to your online account here and download/install it: https://www.comicbase.com/mycb/Registrations.aspx
If you still can't get around the trouble, give Pete our lead programmer a call at 408-266-6883 ext 403
-
There's no style guide for this kind of stuff...
These days we treat graphic novels as just regular items but if its a Hardcover we change the variation type accordingly.
Box sets can be tricky. Ideally a Deluxe Set would be the first item type to go with if its a slipcase style item. CS would be used if the item collects a short run of issue numbers.
If you ever have questions about what to designate things as, feel free to email us at support@comicbase.com and our editorial team can help you further.
-
any particular reason you're going with the avery label #6523 rather than the other types we support?
-
Apparently in the main Print Window, the 'Export' button was never intended to be active for Divider Labels (so its a bug).
Alternatively, If you hit 'Preview' button instead, on the preview window that pops up you'll have an export button at the top/left of the interface so you can save out the labels.
-
do you have any protection software like Norton or MacAfee? you may have to setup a program exception for ComicBase.
-
if you change the Printer from 'Microsoft Print to PDF' to your actual desired printer, do you still get the error?
-
thanks for the info. we'll get these fixed
-
we'll take a look at the pricing on that comic...thanks for the heads up.
-
the latest program installer for 2020 i believe should solve that problem for you, you can download it from your online account here: https://www.comicbase.com/mycb/Registrations.aspx
-
make sure you are using the latest build for CB2020 (v20.0.3.3829), you can download/install the latest CB2020 program installer from your online account here: https://www.comicbase.com/mycb/Registrations.aspx
Next, make sure in Sidekick's settings, that in the General Tab you have the desired database listed. If you don't see it, feel free to add it. Subtract any database from the list you don't use. Also, in the Schedule Tab, review what is set there. Ideally you want to schedule any of the options at a time when your computer is on and you're not using the main ComicBase software. Try to update after in Sidekick and see if that helps.
If the problem persists, please email our team at support@comicbase.com
-
1
-
-
please screenshot the Print options you selected so we can replicate the problem.
CB2021 - installation/start up trouble
in Tech Support
Posted
Hi Folks,
Please use this thread for any trouble with installing or starting up the new CB2021 version.
If you scan describe the steps that lead to any trouble and provide any screenshots, that would help greatly in reproducing the trouble on our end so we can fix.
Also note the CB2021 build number you are using.