[The ComicBase Livestream thread!]

just a heads up, the livestream for this week will be Thursday (12/2/2021) at 4pm CT

 

[Can't Request a Price Check]

Can you screenshot what you're trying to send in? We'll try to replicate on our end.

[2022 Archive - Quick Start Version]

When you install pictures, the software looks to see what you have in your computer's Downloads folder and will suggest the first picture archive file it sees.

*It's a good idea to clean out older downloaded files from us in your downloads folder once you've installed them, or at least say "No" if it asks if you want to install an file you've already installed.

[Not able to Download Artwork]

20 hours ago, Luis Corraliza said:

I JUST BOUGHT THE 2021 PRO I HAVE "NO" IMAGES AT ALL.IS THERE SOMETHING I NEEDTO DOWNLOAD? 

Outside what Steven mentioned, if you were expecting our complete cover library (750,000+ covers), that's exclusive to our Archive Edition.

[Can't Request a Price Check]

worked ok for me when i tried (windows 10). Anyone else have trouble?

[Not able to Download Artwork]

alternatively, if you don't want to update your database, you can manually modify the title name and omit the colon mark.

[Incorrect scans]

thanks for the heads up. we'll get the proper covers in.

[Unbeatable Squirrel Girl (2nd Series) #6]

thanks. we'll get 6/A fixed

[How to Submit Title Corrections (not issue corrections)]

That would work. If you have an example of a case where it didn't go through or get accepted, send in a correction then email our team at support@comicbase.com and we'll take look at it.

[Escape to the Stars]

thanks for the info.

[The Strange Death of Alex Raymond]

You're 'What it should be' tweaks looks good. I'd add a 'Hardcover' notation to #1-HC into the notes field.

[Homer the Happy Ghost (Vol. 2)]

you can delete the note and submit a correction for it.

[How to Submit Title Corrections (not issue corrections)]

yes. yes

 

[How to Submit Title Corrections (not issue corrections)]

Title name and title description must be emailed to support@comicbase.com. Other title details are reviewable on our end if you send in corrected data for them.

[Origin of the Hobgoblin tpb]

I'd spin this into its own title since it has additional issues from the Spect. Spidey title.

*I'm willing to bet another printing of this with possibly more or less issues collected could come out in the future if Hobby makes his movie debut.

[Square binding]

Gregory is correct. It's not high priority to note binding these days.

[Flash: Rebirth - I have a question]

I believe this was to avoid confusion with The Flash: Rebirth title.

[The Strange Death of Alex Raymond]

We don't use TPB in 'comics' category - you'll have to resubmit TPB 1 and TPB 2 as just normal regular issue types.

[DC Black Label]

its not a must these days for us

[Fawcett Miniatures issue numbering]

May be best to spin these into their own titles if there's no issue numbers

[Fawcett Miniatures issue numbering]

comics.org have any info on these?

[Navigation arrows for next and previous titles showing non-owned titles]

Can you provide screenshots of your settings and example title where this problem is present?

 

[ComicBase and Atomic Avenue Crash?]

Pete got everything up an running Sunday afternoon. We'll be monitoring the stability of the server this week. If you guys notice anything off please let us know on our Facebook Page.

[X-Men Survival Guide to the Mansion]

we'll make the needed adjustment

["Not a valid image file"]

Are you guys using our latest CB 2021 version (v21.0.4.1906), it's available here if you need it: https://www.comicbase.com/mycb/Registrations.aspx

-this version should auto-delete bad images when they try to load.

-if the problem still occurs, give Pete our lead programmer a call at 408-266-6883 ext 403