Mark J. Castaneda
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Posts posted by Mark J. Castaneda
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20 hours ago, Doug MedicAR said:
I'm sorry to dredge up a topic this old. I know this has happened again since the original thread but I haven't been able to locate it.
I am unable to change the pic on Locke & Key: Small World #1-HC-4 with the same problem originally outlined in this thread occurring again. The correct pic is below. I know it is the fourth print because it is clearly labeled as such in the indicia.
I noticed the image was in png format which could be why its not dropping into the software correctly. I converted it to jpg and added it to our master db just fine, suggest you do the same.
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On 2/1/2025 at 4:40 PM, Kurt D. Koester said:
Yes, the Collection Report and Collection Overview(?) reports seem to work fine. I did try to do a Top Gainers & Losers on my Magazines, and it did generate a report, but it didn't make any sense. It only showed one magazine (an issue of FOOM) and it has lost value, but it showed on the Gain pages, too.
Kurt, email our support team directly at support@comicbase.com and let them know what's going on your end.
Also, use ComicBase Sidekick's 'Save to Cloud' feature to backup your database to your CB online account, the support team may need to inspect your database to replicate the problem to see what's going on with it.
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build 2226 is available, see if you get the same problem with it.
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-Try uninstalling the ComicBase Free software
-restart your computer
-redownload the ComicBase Free setup file here: https://www.comicbase.com/mycb/Products/Free_2025.aspx
-if you have any software security like Norton or MacAfee, temporarily turn it off (to ensure all system files get installed). Reinstall CB Free
-See if the problem comes back next time you launch the software.
If you still have trouble, message us back here.
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Try these steps:
First, make sure you've installed CB2025 on the new computer.
Next, follow these steps to transfer your database from your old computer to the new using a USB thumb drive:
- Launch ComicBase on your older computer and make sure your main database is loaded in
- Next, Go to the File > Save a Copy to save your database to the USB thumb drive. Give your database a new unique name so its easy to locate (ex: Dan's Comic Collection).
- Onced saved, safely remove the USB thumb drive from the older computer.
- insert the USB thumb drive in the new computer,
- Locate the database file on the thumb drive and copy it over to the following folder location: Documents \Human Computing\ComicBase Databases folder
- Once the database has been copied, double-click on it and it should automatically load into ComicBase 2025 on the new computer
If you're still stuck and not able to proceed, feel free to give our tech support team a call at 408-266-6883
(M-F, 9am to 5pm PST)-
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14 hours ago, Kurt D. Koester said:
I did try that, too, and I had the same message box saying, "No items were in your collection inventory which matched those criteria."
Kurt... Do other reports work for you like the Collection Report?
Also, when was the last time you ran a weekly content update (internet menu>check for updates)? I'd suggest doing that then run the Top Gainers & Losers Report afterwards
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this situation is common for users moving to a new computer.
Check out this article that walks you through the process: https://comicbase.com/mycb/Article.aspx?N=2
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Im unable to dig up any info on what's inside. Don't know if there are B&W comic strip pages OR sketch/pinup pages. Anyone own a copy to confirm?
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moving to Books next content update
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21 hours ago, Kurt D. Koester said:
I've been having this same issue for at least a month now. I just downloaded and installed version 25.5.1.2202 and the problem continues. I also click on the "Preview" button to check without having to print.
Having trouble recreating the problem... Can you screenshot your Report Menu settings so we know what you've set for the Top Gainers & Losers report? We'll try to replicate the problem.
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so there's 100 variants? All confirmed to actually be released? Ugh.
the safe approach would be to create a Megalith NYCC 100 Edition title then list the all variants (1/A, 1/B, etc.)
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So the preview you have isn't considered the full issue and its limited to 100? Is there an interior indicia (fine credits) page that states the official title name?
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We'll report to the programming team to look into for you guys. Check back in a hour or two if they show up.
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accidentally overlooked this post.. we'll address everything with the upcoming content update.
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It's the never ending challenge of tracking variants... there are so many out there from different sources it's hard to find them all and get them indexed into ComicBase.
We'll add this one to the upcoming content update. Thanks for the heads up.
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Reported this to the programming team but no timetable to address the issue for you. Its tricky according to them as a 1 monitor setup is still the norm for most of our users (2 monitor setup maybe which CB handles pretty well).
*Would recommend emailing the support team directly at support@comicbase.com and note the monitors involved, your video card(s) type, resolution settings for all monitors, and anything else relevant to help them address the issue for you.
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14 hours ago, Leonard Marzano said:
Looks like im back to square one. I was able to see the Avery 5167 but could only print once then received an error. Now I can't even access the divider tab without seeing the same error.
You're using the most up-to-date version of CB2025 (v 25.5.1 Build 2195)? What are the steps you do to reproduce the error because we're not able to get the problem when we try?
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23 hours ago, James H. Dunlop said:
Bumping to the top to see if any decision has been made about these four TPBs - my update still shows Sugar & Spike: Metahuman Investigations as an unrecognized item.
At a minimum, the listing of a TPB (Bk 1) under "Legends of Tomorrow" is incorrect, as it does not fully reprint #1-6, only one story from each. (The item listed is one of the ones below; it's not Sugar & Spike as the ISBN doesn't match.)
(Images copied from DC.com. Hope that's OK.)
Late to the party on this post, will get Sugar & Spike: Metahuman Investigations added to the upcoming content update.
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You're talking about the 2005 series published by Dark Horse?
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Also, restarting your computer should restart Sidekick too.
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version 25.5 is out now. 2 ways to get it:
-in the CB software, use menu item Internet->Check for Updates
-Go to CB website, and select My Account->Registrations. Click on the green download arrow which links to the revised program setup file -
Thanks for the feedback. We do our best to describe out all the necessary details for variants; research and our user submissions do help fill in bits we may not have - all that is considered/processed in the indexing style we prefer. The huge challenge for us is the thousands of variants that come out on a monthly basis. With about 85% of comics being a variant of some sort, its super tough to get them all detailed out the way we'd like. Not to mention the publisher data we get from the start don't always have the variant details to begin with ?
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11 hours ago, Gregory Hecht said:
This update added Dc Vs. Vampires: World War V—Darkness and Light as a Comic Book title. I assume that should really DC Vs. Vampires: World War V—Darkness and Light (note capitalization change).
• Similarly, should the existing comic title Dc Vs. Vampires: World War V be changed to DC Vs. Vampires: World War V ?good catch. we'll adjust
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The Item Description field was introduced a few versions ago to mainly address the many variants a single issue can have. Its a field we control at the end of the day (not the user) as we try to describe the variant cover details with not too much information (if possible). We can't have users have free reign on this field as it can be subject to different user format styles and/or inclusion of unnecessary/too much information. Notations like limited quantities, included COA, etc. would go into the Notes field. If you have personal info you'd like to mention, consider a custom field or grading notes field.
A good example to mimic that shows off the format style we use to describe variants is Amazing Spider-Man (6th Series) #14s
Not Letting Me create New database
in Tech Support
Posted
A simple computer restart may work too before trying the steps i noted before. Sounds like another program or process on your computer could be conflicting with the action your trying to perform