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Posts posted by Mark J. Castaneda
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thanks for the extra info, i'll notify Pete to get his thoughts.
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you might also want to uncheck the 'list VF and NM items as VF-NM' so listings set to NM or VF so up as such.
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try downloading/installing our updated CB2020 installer (v20.0.2.3198) from your online account; retry your selling options and see if they work or not.
https://www.comicbase.com/mycb/Registrations.aspx
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what are your selling options set to under the internet menu? Screenshot them if you could.
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next question would be what database was loaded in the CB app when you added entries to it?
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The problem most likely due to the fact both dbs listed share the same database ID number even though the db names are different.
try this:
-hit the 'Remove' button on all the dbs on your online Profile page
-launch ComicBase 2020 on your computer, go to the File Menu>ComicBase Statistics. This will link the database you currently have loaded in CB2020 to your online Profile page.
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we use Bk for trades that collect a run of issues
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have you loaded in the right database when in the software on your computer?
Be sure to use the File Menu>Open - load in the right database then do the 'check for new sales and purchases' option under the internet menu
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No online guidance for naming (that i can recall at the moment, could be mistaken)
Just post or email examples you are coming across and we'll advise what they should be set to.
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What is your Windows OS region setting?
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i'll reach out to our programming team for suggestions
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Download/install the revised CB2020 installer (20.0.2.3198) from your online account here: https://www.comicbase.com/mycb/Registrations.aspx
Start up CB2020 afterwards and see if things improve. Let us know how you make out.
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Do you have a backup database before you downloaded the latest content update where the issues are listed properly?
If so, try to download the latest content update with build 20.0.2.3198 and see if the those issues remain the same.
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we just updated the CB2020 program installer under registrations here (20.0.2.3198): https://www.comicbase.com/mycb/Registrations.aspx
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i'll email you link to the newest build
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The problem looks to be your point issues (ex: 24.1) is being converted to #0s. Try out the suggestion Pete just dropped and let us know what happens.
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can you display these titles on screen then screenshot and post them? Would like to see what you're seeing.
Also email them to us at support@comicbase.com as soon as you can. thanks.
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we noticed the corrections you sent in for Wolverine #1 variants today and accepted them. Those will be rolled into the Master Database this week.
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for this particular issue of Wolverine, what did you set the issue number to? Did you have a quantity instock (which locks it into being changed by a content update)?
we currently don't have the florescent cover in our Master Database
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will do for next content update.
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you should be able to download them using the registrations link i noted above
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you can manually move them over by going to the title, then go the Edit Menu>Change Title Media Type
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head to your online registration pages here: https://www.comicbase.com/mycb/Registrations.aspx
-click on the green download button to get all the latest program files.
more documentation here: https://comicbase.com/wp/getting-started-installing-comicbase-and-pictures/
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we'll shift all the Comic Scene titles over to the magazine category in the Master database in next week's content update..
Item Checklist Report
in Tech Support
Posted
I'll need to confirm with our programming team but i believe cover size option shouldn't even be an option for item checklists.