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Mark J. Castaneda

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Posts posted by Mark J. Castaneda

  1. a couple of people have reported this issue in the past... not sure what the cause is. Sounds like the program is getting minimized when it starts up on your taskbar. If you press & hold down the 'shift' key on your keyboard then right-click with your mouse over the CB icon on your taskbar, see if you see the 'maximize' option - it should allow you to fully display the software on-screen.

  2. we got your email concerning this. Sharing our reply in case anyone has similar trouble:

    You may not be loading in the right database file...

    In ComicBase 2020, go to the File Menu>File Tools>ComicBase Database Manager – this will search your entire computer for all database files and give you a hard instock total each. The process can take a few minutes to track down all your databases but naturally pick the database with that has the most comics in it as your database going forward.

  3. if its still not working, in CB Preferences menu, select instead the 'Save backups to same folder...' option then hit Save. Exit out of CB2020 and see if the backup process works to the default location.

    If it does, try setting the other 'Save all backs to folder' option again and exit.

    Let us know how you make out.

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