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Mark J. Castaneda

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Posts posted by Mark J. Castaneda

  1. Store variants and online store variants are tricky for us because our solicitation data mainly comes from Diamond and Lunar distribution who don't care them.

    Thank goodness for our user community who send in data for variants we aren't aware of.

    Unfortunately, we can have users assign different store variants than others possibly messing up what you might have set yourself for a variant. Not sure there's a good way to get around this, you might want to email support@comicbase.com about a store variant you might have assigned just so we know not override it if a different store variant it comes in.

    • Like 2
  2. Uninstalling and reinstalling wouldn't do anything to resolve what you're trying to do (if i understand you correctly)...

    my previous reply with the video link where Pete discusses how to currency change your db in the software not work for you? Are you confused at a certain point?

    what region/language setting is your Windows OS set to by the way?

  3. On 1/23/2021 at 6:04 PM, Roberto Narcisi said:

    i want change the currency from us to canadian dollars, i don't know how,  please help!

    What version of ComicBase are you currently using? CB2021? If so, are you using the latest build for it too?

    Current build is 21.0.1.1516 which you can download/install from your online account here: https://www.comicbase.com/mycb//Registrations.aspx

    This video of ours talks about currency change: https://youtu.be/-wOiWN8fhrQ?t=436

  4. In ComicBase, make sure you've updated your database with the latest content update so its fully up-to-date with all the latest information (ComicBase, internet menu>check for updates). Afterwards, see if you can sync your additions from the app.

    If you still have trouble, email our support team directly at support@comicbase.com

  5. -if we went with MC2, question is it really mini-comic size?

    -if there's anything missing, we would refrain from assuming it really exists. There's the off chance it could be published under different title name which has happened before.

  6. -make sure you're using the latest version of CB Free. If you're not sure if you got the latest version, you can always download/install it again from our website as its been recently updated.

    -next, change/update your password online here: https://www.comicbase.com/mycb/ChangePassword.aspx

    *password requirements: at least 6 characters in length, include at least 1 number and 1 capped letter, don't use the # character

    -lastly, launch the software and update your login credentials (internet menu>login information).

    -see if you're able to post items for sale on AA. if you still have trouble, contact our support team directly at support@comicbase.com

  7. 14 hours ago, Adam Sternberg said:

    Before I submit these proposed changes, I'd like to get an ruling.  I've seen at least one title that consists of nothing but variants.  That is, all the issues are 1/A, 2/A, 3/A, etc. instead of 1, 2, 3, etc.  The title I saw most recently with this is IDW's Walt Disney's Comics and Stories (https://atomicavenue.com/atomic/TitleDetail.aspx?TitleID=59697&M=1).

     

    Mark Castaneda, any guidance on whether these should be converted from variants to regular issues?

    Thanks

    We don't want to force an issue number change at this point. The title/issues released years ago (2018 in this case); we fear it will adjust users database collections if we force such a change. Same can be said for MM & F #301/A

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