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Posts posted by Mark J. Castaneda
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W. Steel - we noticed your initial submission and modified to #1/HC. Thanks for the contribution
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I don't think the cover we have currently is correct since it was used for solicitation ordering. The cover you got is probably the correct cover for HC
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i'm for keeping everything where they are and use of the "Item Title" field and/or Notes field to explain what each are if necessary
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On 8/5/2023 at 3:48 PM, Gregory Hecht said:
There have been recent discussions about standardizing creator names in such a way that all of a particular creators' works are returned from a search of the database but also somehow indicating when a pseudonym has been used. I am guessing that nicknames won't be included (Smilin' Stan Lee would be just Stan Lee and Jack "King" Kirby would be just Jack Kirby)... but that is just a guess on my part.
the question we ask initial is what is the most common name people know them as. With these 2, its just Stan Lee and Jack Kirby
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On 8/4/2023 at 7:32 PM, Adam Sternberg said:
Apologies if this has been brought up before and I missed it: what's the policy on artists and their nicknames? I've seen a lot of nicknames used in artist credits that I've been correcting when I see them (keeping the nickname in the item description), but I don't want to waste time (mine or the editors) if that's not the policy. For example, correcting Lesley "Leirix" Li to be Lesley Li and making sure the credits read Cover by Lesley "Leirix" Li.
Can someone provide some guidance? Should I keep making these corrections?
Thanks.
In the case of this creator, the name is listed so many ways it gets confusing. We've decided to list her as Lesley “Leirix” Li
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-If message occurs in the main software, that's by design every time you start up the software or do anything relating to updating your database. It'll go away if you renew your subscription
-If the message pops up through Sidekick, go into its settings, go the Schedule tab and set all the options to 'Never'
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Spoke with our programming team; after some digging through the full manual, that DX (Mark1) doesn't look to support the Codabar code that you need in order to read those print out label barcodes unlike later models we carry 😞
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Odd, not sure what the trouble would be in your case (not getting reports of the same problem for any other user lately).
I'd try this...
-Go into your Windows settings and uninstall ALL listings of ComicBase from your App list. If you got older versions still installed, uninstall them too.
-download/install the latest version of the CB2023 Program Installer from your online account here: https://www.comicbase.com/mycb//Registrations.aspx
-restart your computer afterwards and see how the software performs
If the problem still occurs, give our tech support team a call. They can setup a remote help session if needed to get you going properly.
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try updating your password here: https://www.comicbase.com/mycb/ChangePassword.aspx
password tips:
-at least 6 characters in length
-include at least 1 number, 1 capped letter, & 1 special character
Afterwards, update your login credentials in the software (internet menu>login information).
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On 7/21/2023 at 4:11 PM, Ronald Lashley said:
Yes i am able to do that. I am now able to scan in barcodes from comics but still unable to scan in the barcodes CB creates.
I should have asked earlier... you got the most up-to-date build for the CB2023 software? If not, download/install the revised CB2023 program installer from your online account here: https://www.comicbase.com/mycb/Registrations.aspx
create a fresh label afterwards and see if it will scan. Hopefully that works for you.
If not, contact our support team directly at support@comicbase.com. Take a photo of the model scanner so they have any idea which one you got so they can help you further.
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On 7/21/2023 at 9:08 AM, Gregory Hecht said:
So #1-B for the silver and black (with notations) and #1-C (again, with notations) for the DM marble variant?
yeah
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In the case of a 4th edition 1st printing for MMW The Amazing Spider-man; we're thinking go with the next available letter variant - so 1/B. Naturally, use the notes field to mention its a 4th edition, 1st print. Download the line, if a 2nd print comes out for the 4th edition then we could set that as #1/B-2.
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Wonder if the scanner is the problem...
Are you able to launch a basic Word or Text document, grab a few comics and test scan multiple times? The goal is to test whether the scanner is picking up all digits every time you scan. If its inconsistent then the scanner could be on its last legs and needs to be replaced.
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thanks for the info
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you might want to find the code to reset the scanner entirely then re-setup with the codes we provided.
*The Technical User Manuals we have on our website may have the 'Codabar' code you need to program in.
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at the moment, the labels are a fixed format depending on your label type/brand.
Can you sketch your idea out so the programming team can picture what you got in mind?
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if you still have the original manual it came with, see if there's a 'CODABAR' code you can program in.
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does your scanner have the 'CODABAR' type programmed in to read those label barcodes?
*if you're using our current model scanners, it should be mentioned on the setup sheet. Here's a link to setup sheets if you need it: https://www.comicbase.com/mycb/Products/barcodesetup.aspx
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thanks for the heads up; i'll let the editorial team know to make the necessary adjustments
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Diamond provided us the wrong title name. It was corrected with yesterday's content update.
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If you're expired, it will pop-up every time you start up; its a 'As-Designed' prompt like many other subscription based software programs.
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sorry, late the thread on this one. Let me bring this up the Editorial team (i'll get back to you).
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On 6/23/2023 at 8:55 AM, Randall J. Paske said:
Will the extra capitals in those titles be fixed?
we've fixed them in our master, you may have to manually adjust the capitals in your database
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14 hours ago, R B said:
Just updated to latest version and i'm getting a different unhandled exception. File attached.
-Fully exit out of Sidekick
-press and hold down the 'Ctrl' key on your keyboard then start up the main ComicBase software, this should force a reindex on your 'ComicBase Database' file.
-go into the software's internet menu>check for updates to apply the latest content update to it. If it goes smoothly then you should be okay.
If you still have trouble, please contact our support team directly at support@comicbase.com OR 408-266-6883
Will the real Art of Ramona Fradon please stand up?
in Content and Corrections
Posted
Chasing down the Signed Edition cover scan on the internet seems to have stumped our Editorial team for now. Not sure we believe the solicitation cover which was the other cover is the legit.