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Posts posted by Scott Nass
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Windows 10 Home, 64-bit
Other than browser pop-up and tracker blockers, I'm only running Windows Security on the system.
But your final suggestion worked. The installer must have detected SAP Crystal Reports on my machine (although I can't find anything with any part of that name when searching the hard drive) because running the installer gave me the options to remove or reinstall. I "reinstalled" and after restarting CB, all is well.
HUGE thanks, @Mark J. Castaneda!
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Sorry, Mark, didn't have notifications on. Thanks for the reply!
Clarifying, I neither installed nor uninstalled SAP Crystal Report - it was CB2022 I reinstalled. There is no evidence of SAP Crystal Report on my machine either before or after installing CB2022. Other than that line, I have followed your instructions to the letter twice now with no change to outcome.
What other information can I provide that would be helpful to figuring this out?
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Followed the attached instructions except there were no instances of SAP Crystal Reports on my machine. Reinstalled and still having the same error whenever I try to prepare any reports. Program otherwise working fine before and after the reinstall. Can someone please advise?
Can't download update 9/23/22
in Tech Support
Posted
This worked for me as well - thanks for posting!