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John S. Kinne

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  1. Thanks, that fixed it. Everything runs successfully now.
  2. This has been an ongoing issue for some time so every backup I have is affected. I've emailed the support address a couple of times but nobody ever responds. Anyway, I just now made a fresh cloud backup.
  3. When I try to use file tools, rebuild series information it fails with the following error. I’m assuming that there is bad data somewhere. Is there any type of logging that can tell me exactly where the process is failing so that I can manually fix? Clicking continue just caused the process to hang indefinitely - I’ve tried removing the indicated title (and all those around it) from the database to no avail. I’ve also updated to the most recent build (3085) to no effect.
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