Jump to content

Trouble with Crystal Reports


Recommended Posts

I recently moved my ComcBase installation to a new PC running Windows 10.  I am using the latest version of Windows and ComicBase.

When I try to run a report I get the attached error message.  I have tried following these instructions by downloading and installing Crystal Reports and continue to get the same error.

Is there any way to troubleshoot this?

unnamed.png

Link to post
Share on other sites

Here are instructions from another post here:

https://forums.comicbase.com/index.php?/topic/966-installation-error-from-crystal-reports/&tab=comments#comment-3357

Quote

 

Quit ComicBase, if you currently have it open.

Uninstall your ComicBase 2021 Edition from your Windows Start Menu (Settings>App list)

Temporarily turn off any security/anti-virus software that might interfere with the installation of system files. THIS IS IMPORTANT (and usually the cause of the trouble in the first place).

Download and install this Crystal Reports service pack zip file from here: https://www.dropbox.com/s/664lc3oo6iwhqit/CR13SP29Redist32_0-10010309.ZIP?dl=1

Inside the Zip File will be the CRRuntime_32bit_13_0_29.msi file; copy/extract out this file to your desktop.

Double-click on the CRRuntime_32bit_13_0_29.msi file to install it which will fix the Crystal Reports component problem.

Lastly, reinstall ComicBase 2021.

The only difference is these instructions have you uninstalling CB, running the Crystal Report fix, and then reinstalling CB.

PS When uninstalling CB, there is also ComicBase xxxx Resources. I don't know if you need to uninstall that or not, but I would go ahead and Uninstall it at the same time. It will be put back when you reinstall CB.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...