Michael Rosen Posted January 4, 2020 Posted January 4, 2020 I get this error installing the upgrade. Am I supposed to uninstall my old version first? I am upgrading from basic. Thanks.
Michael Rosen Posted January 4, 2020 Author Posted January 4, 2020 I tried downloading the installer again and now I'm getting a brand new error.
Mark J. Castaneda Posted January 6, 2020 Posted January 6, 2020 -uninstall the software -Verify your Windows system is up-to-date with any updates, particular your .Net Framework. Ideally, you want to be running on Windows 10 -if you have any anti-virus software running, consider turning it off temporarily (they can sometimes block a full installation). -lastly, redownload the CB2020 Pro program installer setup file from our website and see if you're able to install it. If you have no luck, please contact our team directly at support@comicbase.com OR 408-266-6883
Michael Rosen Posted January 6, 2020 Author Posted January 6, 2020 It reinstalled fine after rebooting. Thank you.
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