No luck with your fix for Crystal Reports

[Todd Haney]

Just did this as well with no luck.  Uninstalled CB2022 edition and  CB2022 Resource listin.  I installed my version of 'SAP Crystal Reports'.  With my virus/firewall off, I installed the latest CB2022 program installer.

Got nowhere.  Please help.

[Mark J. Castaneda]

just would like to confirm the steps you did...

-uninstall your CB2022 edition

-uninstall your CB2022 resource listing

-uninstall your SAP Crystal Report listing (you noted you 'installed' it in your initial post)

-lastly, download/install the revised CB2022 program installer from your online account here:

https://www.comicbase.com/mycb/Registrations.aspx

 

If those steps don't work, contact our team directly at support@comicbase.com

[Todd Haney]

ComicBase 2022 Professional v22.0.2 (Build 1703)  correct?

 

[Todd Haney]

Sent the following to support@comicbase.com:

 

Ok - did it all again with no success.  However, this time I got a notification as the SAP Crystal Reports was finishing installing:  The specified path C:\Config.Msi\ is unavailable.  In all liklihood that is the problem.  How do I fix that?

[Mark J. Castaneda]

You're running into a problem that hasn't been reported on; you may have deeper issues going on with your computer. Give our lead programmer Pete a call at 408-266-6883 ext 403 for further assistance.

[Steve Davis]

On 5/23/2022 at 4:52 PM, Todd Haney said:

Just did this as well with no luck.  Uninstalled CB2022 edition and  CB2022 Resource listin.  I installed my version of 'SAP Crystal Reports'.  With my virus/firewall off, I installed the latest CB2022 program installer.

Got nowhere.  Please help.

I am having the same problem and would like to know the solution.  

[Mark J. Castaneda]

On 7/3/2022 at 10:15 AM, Steve Davis said:

I am having the same problem and would like to know the solution.  

Steve,

would like to confirm the steps you did...

-uninstall your CB2022 edition

-uninstall your CB2022 resource listing

-uninstall your SAP Crystal Report listing

-lastly, download/install the revised CB2022 program installer from your online account here:

https://www.comicbase.com/mycb/Registrations.aspx

 

All those steps didn't work out for you?

[Steve Davis]

On 7/5/2022 at 12:19 PM, Mark J. Castaneda said:

Steve,

would like to confirm the steps you did...

-uninstall your CB2022 edition

-uninstall your CB2022 resource listing

-uninstall your SAP Crystal Report listing

-lastly, download/install the revised CB2022 program installer from your online account here:

https://www.comicbase.com/mycb/Registrations.aspx

 

All those steps didn't work out for you?

It appears I didn't successfully uninstall SAP Crystal Reports before.  I uninstalled and repeated the remaining steps, and it worked!!  Thanks!