Andrew d’Entremont

Thanks. That's a good suggestion. Unfortunately I can't seem to turn up any results using this search string, and I don't know enough about it to troubleshoot.

Thanks. The files in the dropbox link had an older version of Crystal Reports than was installed on my system so I just I ended up following the instructions that popped up and it's working again. It wasn't as painful as I thought it would be. Of course now I have to go to each comic I just added in the last batch individually to print barcode labels for them. I know, I know, first world problems...

I was just entering some comics into my database tonight using my barcode scanner, and after entering them I went to go print barcode labels as I usually do by pressing F6, but when I hit print I was presented with the following error: Uninstalling everything seems a bit drastic. Is there no other way to fix this error?

I just noticed that Knightmare from Image is listed as having issues from 0 to 8, but I'm pretty sure issues 6-8 do not exist.

Okay, I fixed the update issue. I closed ComicBase and tried to update from Sidekick instead and I noticed that it started trying to read titles right away and didn't download the update first. Sure enough the updated failed again, but this time Sidekick provided me an error message that included a filename. I suspect the update got corrupted somehow so I deleted the temporary file and initiated another update and this time it worked. Cover downloads seem to be working properly at the moment as well, so maybe I jumped the gun in opening this thread.

I tried to run a content update tonight and keep getting "Index was outside the bounds of the array" error. Downloading covers has also not as I was adding new comics with my barcode scanner. I got the following error after I scanned each issue. I was able to eventually download the new covers after I finished but then a few minutes later the errors appeared again.

Same. I was able to upload last night.

You might have more luck posting this in the Content and Corrections forum, but I'd say it's off by a few decimal places. Even Mile High Comics only lists a NM copy at $113, and they always seem to price items higher than anyone else. You can also request a price check through ComicBase.

I just checked my online backups and they're missing too, despite Sidekick saying there was a successful back on January 29th.

I've noticed that if I close ComicBase when I'm on a title that has a large number of issues (Comic Shop News is a good example) then it takes forever to load the next time I start it up. If I close it while it's open on a title with very few issues there is no delay in loading.

Great, thanks!

Perfect, thanks!

Just thought I'd bump this to see if any decision had been made on how to handle these titles. Thanks!

No to be a nag or anything, but has there been any consideration given to my suggestion?

I don' think this will fix the problem, but what happens when you select a different printer from the dropdown list at the top right? I'm just wondering if setting it to print to PDF might help.

I'm afraid that explanation doesn't really line up with what I have experienced. I already had the larger images of Comic Shop News in my personal database so I wouldn't have needed to download them. I've also been adding and submitting larger scans of CSN since last June and it's only in the last couple of weeks that they have all been replaced with smaller versions. I can also tell that the smaller versions of the cover images now displaying in CB are scans of the images I submitted. Everything lines up with the original scans I still have on my hard drive, right down to the scuffs and creases, and the adjustments I made to the levels. There is also the fact that most of the covers I submitted were scans of the full gatefold cover. The whole reason I started scanning them in the first place was because most of the older images only included one side of the cover and were very small. Now don't get me wrong, this isn't really a huge deal to me since I can always add the larger scans again if I want to since I still have the original files. I'm just trying to understand why this has happened and prevent it from happening again moving forward. Thanks!

I do have "replace smaller existing covers" checked, but I haven't manually download any covers. For example, When I clicked on the cover to Radiant Black 10\D which I had recently scanned and added, it was much smaller than the scan I submitted. I then decided to check Comic Shop News since I've been scanning and uploading a lot of the gatefold covers and they are all the smaller version now too.

While updating my collection this evening I noticed that quite a few of the larger cover images which I had previously scanned and submitted to Comic Base have been replaced by smaller versions. I have the the 2022 Archive edition so I know I don't get the 4K images when I download covers, but I don't think that larger scans I have added myself should be replaced. Any idea why this is happening? I just updated to build 1425 if that helps at all.

I also still see it at the bottom left.

There doesn't seem to be a consistent method for recording these comic reprints. Some are listed under their original title as an additional printing (Invincible 1-2 and 1-3 for example), but a handful of others are listed based on their indicia. Should they all be listed under the original title despite what the indicia says?

Just thought I'd resurrect this thread to see if what I asked is feasible. A lot more content is being moved from Comic Books to Magazines and as a result they can no longer be looked up with the app. Thanks!

Just thought I'd mention that "X-Men: Survival Guide to the Mansion Spiral" is still showing up as an unrecognized Book in my database.

Sorry for not getting back to you sooner. It's been a busy few days on my end. However, I am happy to report that the issue seems to have resolved itself. I just tried submitting a price check request and it went through without a hitch.

This is what I am trying to submit: I've tried with and without and without a dollar symbol and still no luck.

I upgraded to ComicBase 2022 Archive Edition and just tried to submit a request for a price check but it keeps failing with the following error: I had just completed a content update prior to this so it's not a connectivity or login issue. I also double checked my firewall settings and ComicBase was there but Sidekick wasn't, so I added Sidekick to the list and relaunched ComicBase, but still no joy with submitting a request for a price check. Any ideas what might be causing this? I am running Windows 11 Home edition.