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Dan J. Feldkamp

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-try another usb port just in case it's a power issue with current port its plugged into.

-You can also try another computer just to test the trouble is not specific to the computer

If the problem is in fact the scanner itself, please email our support team at support@comicbase.com, provide your original order number the scanner was placed under and they can advise you further on what can be done.


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  • 6 months later...

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