Steve McCarty Posted August 25, 2020 Posted August 25, 2020 When trying to print reports, the window is only the size seen below. I am unable to maximize the window and don't have access to the print tab. I have 2020 Professional Edition Version 20.0.3.3774 and using Windows 10 on my laptop
Mark J. Castaneda Posted August 26, 2020 Posted August 26, 2020 1st, download the revised CB2020 program installer (v3804) as it addresses few bug fixes from your online account here: https://www.comicbase.com/mycb/Registrations.aspx if that doesn't help, take a look are your current Windows Display settings; you may have to adjust the scaling down so all the elements of the interface show on screen.
Mark J. Castaneda Posted August 27, 2020 Posted August 27, 2020 Hey Steve, -Cancel the installation -if you have any kind of Anti-Virus/Security software (ex: Norton, MacAfee, etc.), turn it off temporarily. Programs like these can sometimes block full installs or uninstalls. -uninstall the current version of CB2020 Pro you have on your computer through your Windows Settings>App List -install the revised CB2020 Pro installer and see if you get further through the process. If you still have trouble, please contact us at support@comicbase.com OR 408-266-6883
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