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Unable to Print Reports


Steve McCarty
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1st, download the revised CB2020 program installer (v3804) as it addresses few bug fixes from your online account here: https://www.comicbase.com/mycb/Registrations.aspx

if that doesn't help, take a look are your current Windows Display settings; you may have to adjust the scaling down so all the elements of the interface show on screen.

 

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Hey Steve,

-Cancel the installation

-if you have any kind of Anti-Virus/Security software (ex: Norton, MacAfee, etc.), turn it off temporarily. Programs like these can sometimes block full installs or uninstalls.

-uninstall the current version of CB2020 Pro you have on your computer through your Windows Settings>App List

-install the revised CB2020 Pro installer and see if you get further through the process.

 

If you still have trouble, please contact us at support@comicbase.com OR 408-266-6883

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