Can't Request a Price Check

[Andrew d’Entremont]

I upgraded to ComicBase 2022 Archive Edition and just tried to submit a request for a price check but it keeps failing with the following error:

I had just completed a content update prior to this so it's not a connectivity or login issue. I also double checked my firewall settings and ComicBase was there but Sidekick wasn't, so I added Sidekick to the list and relaunched ComicBase, but still no joy with submitting a request for a price check.

Any ideas what might be causing this? I am running Windows 11 Home edition. 

[Mark J. Castaneda]

worked ok for me when i tried (windows 10). Anyone else have trouble?

[Mark J. Castaneda]

Can you screenshot what you're trying to send in? We'll try to replicate on our end.

[Andrew d’Entremont]

1 hour ago, Mark J. Castaneda said:

Can you screenshot what you're trying to send in? We'll try to replicate on our end.

This is what I am trying to submit:

 

I've tried with and without and without a dollar symbol and still no luck.

[Mark J. Castaneda]

what's the full text you're typing into the 'Source' field so we can try to submit it ourselves?

[Mark J. Castaneda]

are you able to use the 'Submit new and corrected data' option? it's an outgoing internet option like Price Check.

[Andrew d’Entremont]

Sorry for not getting back to you sooner. It's been a busy few days on my end. However, I am happy to report that the issue seems to have resolved itself. I just tried submitting a price check request and it went through without a hitch.