Joel Ekis Posted September 21, 2022 Posted September 21, 2022 (edited) I am only an Express user. When I go to my Registration page and click to download v23, I am only offered the Archive edition. Is my download link pointing to the wrong file? Edited September 21, 2022 by Joel Ekis typo
Lawrence McQuaide Posted September 21, 2022 Posted September 21, 2022 I'm having a similar issue. Archive user but only seeing Professional to download and for some reason two instances with different serials. Also updated via the program from 2022 to 2023 and now once logging on to activate nothing happens and program will not launch
Steven L. Dasinger Posted September 21, 2022 Posted September 21, 2022 I believe they are in the middle of adding the CB 2023 'stuff' to their website. I would wait for a 'It's here' type message (or at least until tomorrow).
Lawrence McQuaide Posted September 21, 2022 Posted September 21, 2022 Figured it must be something like that but it was the program itself that prompted me to update and the website is promoting it as being live. I'll give it some time... 🙂
Steven L. Dasinger Posted September 21, 2022 Posted September 21, 2022 I just received the e-mail ComicBase Announcement for CB 2023. This means everything 'should' be in place.
Lawrence McQuaide Posted September 21, 2022 Posted September 21, 2022 Still the same issues on my end. I'll check back tomorrow. Only bummer is I'm locked out of 2022 and 2023 for now since my activation is not triggering.
Steve Adelson Posted September 21, 2022 Posted September 21, 2022 Same as Lawrence... Updated to 2023 (Express) via the 2022 app. When I launch, I get a "sign in to register" dialog, and the app just dies when I press enter.
Steven L. Dasinger Posted September 21, 2022 Posted September 21, 2022 Lawrence, if you need CB running, you can try this: Go you your registration page and download the CB 2022 install. Uninstall, CB 2023 and it Resources. Install CB 2022. This part is important. Locate and rename a backup to a temporary name. Double click on this temporary name database to open CB 2022 with THAT database (I don't think you want to try to open a CB 2023 converted database with CB 2022). This is assuming you have a current backup and it is as up-to-date as you regular database (you haven't entered any new or corrected data that has not been backed up). Final warning. If you sell on AA, the same thing goes. If you have made sales since the last backup, you would run into sync problems. Or... Wait until tomorrow and/or send an email to support.
Lawrence McQuaide Posted September 21, 2022 Posted September 21, 2022 Thanks Steven, I'm in no rush so I'll sit tight for day or two and try again. Apricate all the help and responses!
Steve Adelson Posted September 21, 2022 Posted September 21, 2022 @Lawrence McQuaide, for whatever it's worth, I just tried the installed icon again and 2023 Express is working for me.
Lawrence McQuaide Posted September 21, 2022 Posted September 21, 2022 Thanks @Steve Adelson I was able to update as well. Still some lingering issues (main app and sidekick will not connect to the CB servers) but upgrade is done and program opens.
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