Matthew P. Plassman Posted February 9, 2020 Posted February 9, 2020 The last few weeks when Sidekick has attempted to backup my database to the cloud, I've received a web client exception error. I checked my account online, and I appear to have no backups saved there at all, which is weird because it's always been set to do it weekly, even before I was getting errors. I did uninstall and reinstall after the first time or two, but it's still going on. Any other suggestions to try? Thanks.
Mark J. Castaneda Posted February 10, 2020 Posted February 10, 2020 download/install our latest revised build for CB2020 (v20.0.1.3010) which address server errors. You can get it from your online account here: https://www.comicbase.com/mycb/Registrations.aspx Restart your computer after installation and re-attempt what you were doing before with the software. If the trouble still occurs, please email us asap at support@comicbase.com.
Matthew P. Plassman Posted February 20, 2020 Author Posted February 20, 2020 After much delay, yes, the new build seems to have fixed the problem. Thanks again!
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