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Database Cloud Backup Error


Matthew P. Plassman
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The last few weeks when Sidekick has attempted to backup my database to the cloud, I've received a web client exception error.  I checked my account online, and I appear to have no backups saved there at all, which is weird because it's always been set to do it weekly, even before I was getting errors.  I did uninstall and reinstall after the first time or two, but it's still going on.  Any other suggestions to try?  Thanks.

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download/install our latest revised build for CB2020 (v20.0.1.3010) which address server errors. You can get it from your online account here: https://www.comicbase.com/mycb/Registrations.aspx

Restart your computer after installation and re-attempt what you were doing before with the software. If the trouble still occurs, please email us asap at support@comicbase.com.

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  • 2 weeks later...

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