Jump to content
Matthew P. Plassman

Database Cloud Backup Error

Recommended Posts

The last few weeks when Sidekick has attempted to backup my database to the cloud, I've received a web client exception error.  I checked my account online, and I appear to have no backups saved there at all, which is weird because it's always been set to do it weekly, even before I was getting errors.  I did uninstall and reinstall after the first time or two, but it's still going on.  Any other suggestions to try?  Thanks.

Share this post


Link to post
Share on other sites

download/install our latest revised build for CB2020 (v20.0.1.3010) which address server errors. You can get it from your online account here: https://www.comicbase.com/mycb/Registrations.aspx

Restart your computer after installation and re-attempt what you were doing before with the software. If the trouble still occurs, please email us asap at support@comicbase.com.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...