Herb Foster Posted December 1, 2023 Posted December 1, 2023 Hello. I have been unable to download updates to ComicBase for the last 2 days, on either the main program or Sidekick. Running version 930. Help please. Thanks.
Steven L. Dasinger Posted December 1, 2023 Posted December 1, 2023 Can you supply more information? Specifically, do you get any error messages? Any there any 'strange' activity (for example, the process starts and then just never finishes or display error messages)?
Herb Foster Posted December 2, 2023 Author Posted December 2, 2023 Yes. The error messages ask that I allow Comic Base in my firewall (it's never been excluded) it has also asked me to exit and restart (done 3 times), and finally to check back later.
Herb Foster Posted December 2, 2023 Author Posted December 2, 2023 Should also add I'm running Windows 11 (23H2) with 64gb Ram.
Mark J. Castaneda Posted December 4, 2023 Posted December 4, 2023 Hey Herb, Our programming team has been updating hardware and settings related to our server that might have caused the problem. As of now, things are working okay on our end. -Would recommend you make sure to download/install the revised CB2024 program installer (v936) from your online account here: https://www.comicbase.com/mycb/Registrations.aspx -restart your computer, relaunch CB2024 and try to download the latest available content update. If any error messages pop-up, note them in this thread.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now